A UWC study reveals why many mothers in Langa wait months before applying for the Child Support Grant, missing a critical window in their babies’ development.
SASSA says it has strengthened queue management and introduced additional support measures at its Bellville Local Office.
Mantsopa Local Municipality faces social grant access challenges, with delays impacting vulnerable families reliant on SASSA, prompting demands for improved services.
Sassa is rolling out smart queue systems and biometric kiosks at offices nationwide, targeting a maximum 90-minute wait for grant beneficiaries.
Senior SASSA executives visited Bellville to evaluate new biometric and online grant systems, finding measurable improvements in service delivery.