SASSA says it has strengthened queue management and introduced additional support measures at its Bellville Local Office.
Mantsopa Local Municipality faces social grant access challenges, with delays impacting vulnerable families reliant on SASSA, prompting demands for improved services.
Sassa is rolling out smart queue systems and biometric kiosks at offices nationwide, targeting a maximum 90-minute wait for grant beneficiaries.
Senior SASSA executives visited Bellville to evaluate new biometric and online grant systems, finding measurable improvements in service delivery.
Postbank has begun the final push to replace old SASSA Gold Cards, warning social grant recipients they have until 31 August to switch to the new Postbank Black Cards or…
SASSA has resolved portal issues for eLife Certification, encouraging online use to avoid queues and transport costs for beneficiaries.
SASSA introduces appointment system and expands service points to manage increased demand at Bellville Office after higher client volumes.