The South African Social Security Agency (SASSA) is currently enhancing and conducting maintenance work on the Online Grants Application system.
According to a statement by SASSA, the system has not been accessible from 12 to 17 September to allow the maintenance work to be conducted in order to improve its stability.
The statement read: “During this period, members of the public will not be able to apply for social grants online. However, those who need to apply for social grants can still visit their nearest SASSA office for assistance.
“The maintenance of the Online Grants Application system is an important undertaking to ensure its efficiency and reliability to stand the test of time in our resolve to pay the right social grant, to the right person, at the right time and place.”
“Clients are advised to call the toll-free customer care line on 0800 60 10 11 or email GrantEnquiries@sassa.gov.za should they have any social grant-related enquiries.”
