Woolworths has recalled their Chicken Viennas with immediate effect after they discovered cross-contamination of milk protein between Chicken Viennas and Chicken and Cheese Viennas with sell by date May 27, 2023.
According to a statement released by Woolworths on May 19, Woolworths along with their suppliers, proactively manage and prevent contamination of food, and through routine quality control tests they discovered a fault in a production line, which resulted in cross-contamination of milk protein between Chicken Viennas and Chicken and Cheese Viennas.
As a result of the cross-contamination, they are recalling Woolworths Smoked Chicken Viennas, Cocktail Chicken Viennas and Halaal Smoked Chicken Viennas with the sell by date May 27, 2023, with immediate effect.
“Woolworths prides itself on exceptionally high standards, and we go to great lengths, with very strict protocols within a rigorous food safety management process, to ensure all food we produce, package and sell is the quality our customers expect. Food safety is critically important to us, and the wellbeing of our customers is our first priority,” the statement read.
It further said that while the cheese may not be obvious through taste or visible in the product, they are removing all the products from their shelves.
“Customers who have an allergy to cow’s milk may experience an adverse reaction to trace amounts of milk protein,” the statement read.
Woolworths’ Chicken Viennas with the sell by date May 27, 2023, are produced in four variants, outlined below, and are sold in two countries; South Africa and Botswana.
Customers who have purchased the product should return the product to their local store for a full refund.
For more information, contact the Woolworths’ customer service centre on 0860 022 002 or email custserv@woolworths.co.za.
