Call Centre

The NMBM Accounts telephone line is also temporarily down. Photo: SUPPLIED

The Nelson Mandela Bay Municipality wishes to inform residents that all Customer Care Centres have been temporarily closed due to the ongoing industrial action.

The centres are situated in Govan Mbeki Avenue, Walmer, Korsten, New Brighton, Uitenhage and Motherwell.

The NMBM Accounts telephone line: 041 506 5555 is also temporarily down.

“Residents are encouraged to utilise the e-services and municipal website if they are registered and use the easy pay alternatives to make payments including Checkers, Post Office and the EFT option,” the Municipality said in a statement.

In case of a blocked prepaid electricity meter, residents are encouraged to check their latest statement for their overdue amount. The amount written on the statement will need to be paid and a receipt emailed to reconnections@mandelametro.gov.za to allow for a reconnection, the statement read.

“We apologise for the inconvenience caused.”

Issued by the Nelson Mandela Bay Municipality Communications Office

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