The INDUSGROW INGCO Concept Store, owned by Bertus Hansen, is gearing up to redefine customer service and accessibility for INGCO Tools in Worcester.
What began with just two shelves of stock will soon stand as a full-scale INDUSGROW INGCO Concept Store, proudly showcasing the complete INGCO range.
The INDUSGROW INGCO Concept Store’s repair service is another key element that sets it apart from competitors.
“When people bring in repairs, we book them immediately — our turnaround time is fast and reliable,” says Hansen.
This dedication reflects the team’s passion for their work, their products, and their customers.
Unmatched Service and 24/7 Commitment
According to Hansen, the strength of the INDUSGROW INGCO Concept Store will lie in its round-the-clock customer support. “We’re not an 8-to-5 operation — we’re a 24/7 INDUSGROW INGCO Concept Store,” he emphasizes. Every customer will have direct access to him, and he remains committed to assisting clients “at two o’clock in the morning, on Sundays, or public holidays.” Whether it’s opening the INDUSGROW INGCO Concept Store, providing a drill, or replacing a saw, INDUSGROW will ensure that customers are never left waiting.
Community Engagement and Growth
INDUSGROW will actively represent the INGCO brand at major events such as NAMPO and regional car shows, using the INGCO stage trailer to engage with communities and showcase the full product line.
“It’s not just about selling,” says Hansen. “It’s about building relationships and being part of the community.”
Join us for the official Grand Opening of the INDUSGROW INGCO Concept Store
Date: Wednesday, 26 November 2025
Time: 08h00
Location: INDUSGROW – 10 High Street, Worcester
🌐 Google Maps Link
Join us for the official ribbon cutting and celebrate this exciting milestone with amazing launch-day specials, giveaways, and exclusive promotions.
Experience the full INGCO range — all under one roof!
