Thousands of social grant beneficiaries whose payments are under review will receive their August grants on 7 August, a day after the normal payment cycle ends.
The South African Social Security Agency (SASSA) said beneficiaries flagged for review would not be paid during the usual three-day payment window and would instead receive their money on the fourth payment day.
The agency has urged those who do not receive their grants on 4, 5 or 6 August not to panic or rush to their nearest office.
“If their grant is under review, payment will be made on Friday, 7 August,” SASSA said.
The August payment schedule is: Older Persons Grant on Tuesday, 4 August; Disability Grant on Wednesday, 5 August; Children’s Grants on Thursday, 6 August; and Grants under review on Friday, 7 August.
Beneficiaries will still need to complete the review process during August after receiving their grants. SASSA warned that failing to respond to a review request could result in a grant being suspended or lapsing.
Check your SMS for review notification
SASSA said beneficiaries selected for review are notified by SMS, making it essential for grant recipients to keep their personal information up to date.
Beneficiaries must inform SASSA of any changes to their cellphone number, residential address or other contact details. They must also report changes to their financial circumstances or any travel outside South Africa.
The agency said it can only send review notifications using the contact details recorded on its database.
Grant reviews are a legal requirement designed to ensure that social assistance continues to be paid only to people who qualify. The process also helps SASSA prevent fraud and abuse.
Documents needed for review
Beneficiaries attending a review should bring a valid South African identity document, proof of income, bank statements for the previous three months, proof of residence and proof of marital status where applicable.
Depending on the type of grant, additional documents may be required, including children’s birth certificates, school attendance confirmation and death certificates where the death of a spouse or child affects eligibility.
SASSA advised beneficiaries to bring original documents, along with certified copies where required.
Help available for those who cannot attend
Beneficiaries who are bedridden or medically unable to visit a SASSA office should contact their nearest office. An authorised representative, or procurator, may act on their behalf where applicable.
SASSA is also encouraging beneficiaries to make use of its digital and online services where possible to avoid long queues and unnecessary travel.
Free Wi-Fi is available at SASSA offices to help clients access online services using their own smartphones, while officials can assist those who need help navigating the digital platforms.
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