Residents are encouraged to reach out to the City to find out more about its title-deeds programme or to visit the Cape Town Civic Centre, 2nd Floor, Human Settlements Kiosk, Monday to Friday, 09:00-12:00.
What you need to know
If you or a family member is a beneficiary of a City unit without a title deed, here’s what you need to do:. Identify our easily recognisable title deed agents visiting your area.. Have the following documents ready:
Z Owner ID and spouse ID (if applicable).
Z Marriage certificate (if applicable).
Z In the event of a death provide a Letter of Authority and Death Certificate.
If you missed the team, bring along the required documents and visit us at the Cape Town Civic Centre, 2nd Floor Human Settlements Kiosk Monday to Friday, 09:00-12:00.
For more information or if you want to verify that the agents are legitimate, call 021 444 0333 or email title.deeds@capetown.gov.za or visit your local housing office.
The title-deed email request must include the following information:
Subject: Erf number and Area
Body of the email:
Z Name and Surname: (The name in which the title deed is registered)
Z ID number
Z Address
Contact the Human Settlements Call Centre on 021 444 0333; business hours: Monday to Friday, 07:30-16:30.
