Beneficiaries of a City of Cape Town-funded housing project in Sir Lowry’s Pass, known as Zwelitsha, are expressing growing frustration over the quality of construction.

Residents have reported a range of issues, including leaking roofs and cracks appearing along walls and floors. While the damage are not severe and mostly cosmetic in nature, the residents argue that the workmanship is a significant disappointment, especially considering the long wait for housing and the hope associated with their new homes.

Jolene Daniels, chairperson of the Steering Committee representing residents, shared her concerns, stating, “We were so excited to finally have our own place, but now we’re constantly worrying about leaks and cracks. It’s disheartening to see such poor quality in a project that was supposed to provide us with a better life.”

She said that out of the 307 new homes, at least 60 have reported problems. Some beneficiaries have moved in already over a year ago.

Another resident, Elmarie de Bruyn, said that some homes have had water seep through walls. “We have reported this matter to the contractors and to the City,” she said, “but we haven’t received any reference numbers, and the affected beneficiaries are still waiting for assistance.”

The residents have called on the City of Cape Town and the contractors involved in the project, ASLA Construction, to address the issues promptly.

Mayoral Committee member for Human Settlements Carl Pophaim responded that the contractor is responsible for repairing any defects within a 12-month liability period, but this period had lapsed for certain clusters of the development. To address water leaks from roofs and ceilings, Pophaim emphasised, “residents must report defects to the contractor for evaluation and repair. Homeowners are covered by the NHBRC (National Home Builders Registration Council) warranty.”

To ensure transparency, Pophaim stated: “The contractor is obligated to evaluate and address defects fortnightly. Residents will be kept informed about progress and outcomes.”

Asked to comment, Asla Construction CEO Werner Jerling stated his company conducted thorough inspections before and after handoverto address any issues.

“Cracks may not always indicate a structural problem and will be investigated on a case-by-case basis. Water leaks can occur in newly constructed homes, and we are investigating each reported incident.”

Jerling assured residents Asla’s homes were structurally sound and the company was committed to transparency.

“All complaints are recorded and formally closed, as part of our quality-control system.”

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