While the City of Cape Town has cleared the online motor vehicle licensing backlog created by the Covid-19-induced lockdowns, and turnaround times for the issuing of vehicle licence discs are back to normal and residents are still urged to continue using the online e-Services for their urgent business affairs.
Residents can register online and apply to renew their licence discs, which may be expected on their doorstep within 10 working days, depending on the South African Post Office’s delivery time.
Customers also have the option of collecting their motor vehicle registration and licence disc themselves by contacting the City if to collect their disc rather than receiving it in the mail is the preferred choice.
“The turnaround times for the issuing of licence discs are back to normal due to our officials clearing the online application backlog created by the national Covid-19 lockdown,” said Councillor Siseko Mbandezi, the City’s Mayoral Committee member for Finance. “We are pleased to be issuing licences as quickly as possible and without any unnecessary delays. We continue to encourage residents to make use of our convenient and easy-to-use e-Services, and we urge those who have not registered to do their business online to do so.
“Queues may be long at our customer offices from time to time and we remind customers to always plan their visit ahead of time. Try visiting as early as possible, and if queues are too long, consider visiting at another time or rather going to another office close to your area.” The City continues to implement strict customer-facing Covid-19 regulations that must be adhered to.
Register on e-Services to:
. Renew vehicle licences. Submit water/electricity readings. Pay accounts online. View current account and account history. Apply to receive accounts via email. Log service requestsV To register for e-Services visit: https://eservices.capetown.gov.za/.
