The City of Cape Town kick-started the collection of a comprehensive household survey across various neighbourhoods in March, aiming to gather valuable insights into the social and economic conditions of our communities.
With the survey period concluding at month-end (May), residents are encouraged to participate in the initiative. The survey has achieved significant progress, with more than 50% of the targeted 10 000 interviews already completed.
Interviews are being conducted in several areas for the next two weeks, including Somerset West.
Residents who have not yet been interviewed are urged to participate when surveyors come knocking. Your insights are essential for the City to address the needs and priorities of diverse communities effectively.
“This survey is instrumental in helping the City of Cape Town make informed decisions regarding the redesign or scaling up of our programmes and services,” said Mayor Geordin Hill-Lewis. “By participating, residents are actively shaping the future of their communities and contributing to the improvement of service delivery.”
What information will be collected?
Socio-economic and demographic information will be gathered, including:. The ages, gender, education, health, employment and travel needs of each household member;. Access to basic services and use of public amenities, home ownership or rental status, household income and expenditure; and. Challenges faced by the household or household members including crime and food insecurity.
The survey is POPIA-compliant, and any personally identifiable data information collected will be treated as confidential. All information gathered will be used only for statistical and research purposes. Participation is voluntary and any participant will have the right of access to and the right to rectify or request the removal of the information collected.
Who will conduct this survey?
A contracted data-collection agency, Kantar, will conduct the survey on the City’s behalf.
How to check if the person is a legitimate interviewer for the survey?
All interviewers will be clearly identified with an ID badge, a bib with City logo on it and will also have an informational pamphlet and QR code to where you can access all the details of the survey on our website. For further confirmation about the interviewer’s identity, call the field manager (you’ll find the details on their ID badge) or the City’s call centre (0860 103 089).
No interviewer for this survey will ever request or require access to the property or home, and all interviews will be conducted at the property boundary. They will never ask for an ID number or banking details.
The City extends its gratitude to households that have participated in the survey so far.
