Roxanne Gallant (centre) a registered Nurseify nurse with her kit together with Richard Moodie (right) Relay EMS Ambulance Service Operational Manager and Sulayman “Solly” Luyt (left) Relay EMS Ambulance Service Client Relations Manager.

Photo:Heilie Combrinck

Nurses are true heroes of health care. Their versatility and many responsibilities in the field of health care, being the eyes and ears of doctors, as well as their hands-on relationship with patients makes them essential in society.

The growing demand for nursing services in communities, resulted in a first-of-its-kind health care service in Nelson Mandela Bay Metropole and the Eastern Cape, namely Nurseify. Established by the proudly Eastern Cape brand, Relay EMS Ambulance Service, Nurseify can now be called for health care assistance in the comfort of your own home.

“Years of experience in emergency medical services have shown us that so often the public call for an ambulance, but after clinical interventions on the scene, the patient either does not want to go to hospital or the situation is such that the patient does not need to be admitted to hospital,” said Richard Moodie, Relay EMS Ambulance Service Operational Manager.

“Calling an ambulance service is often the first option whenever a person is not feeling well. Doctors won’t do house visits; thus the next best is to call the ambulance service. Emergency medical care officials will assess the condition and give the right treatment, if needed, at the right level of care or stabilise the patient. In an increasing number of visits, the patients needed the services provided by a registered nurse.”

Non-emergency calls, which range from headaches, vomiting, strained ligaments to toothaches, account for up to 70% of calls received by emergency medical services. These calls hamper service delivery and place strain on already limited resources.

“Calling a Nurseify nurse in case of non-emergency offers patients extended health care services like fitting an intravenous drip, injections, ECG, blood pressure and blood glucose testing to name a few.

“Nurseify offers 24 hours service, as so often most health issues occur in the early morning. Our registered nurses are trained to do a lot more than just general nursing and will also be able to put patients in touch with a doctor for video consultations and prescriptions,” said Moodie.

Each Nurseify nurse is equipped with an emergency medical service kit and according to Moodie, branded Nurseify vehicles will soon be seen on the roads.

“Nurseify operates on the same business model as Uber. If a registered nurse has a vehicle and cell phone, they can be of service in their respective communities,” said Moodie.

Sulayman “Solly” Luyt, Relay EMS Ambulance Service Client Relations Manager said, “People often are not sure whether it is necessary to call for an ambulance or not. If it is a health crisis, but they are not sure how serious, then Nurseify should be on your dialling list. They will assess and if an ambulance is needed do the necessary.

“That is why it is of utmost importance to provide as much information as possible about the condition of the patient as well as medical history. Then the nurse will know what to prepare for,” said Luyt.

Calling Nurseify is a paid service, and the consultation fee is R250. Depending on services delivered, it can be claimed from medical aid. So, whether you need assistance with a wound, a post-surgery visit, feel fatigued and need a boost, or need an ECG, call Nurseify. They have registered nurses across Nelson Mandela Bay Metropole, including Despatch and Kariega.

  • For more information or to schedule a nurse call 087 255 3242 or visit nurseify.co.za

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