The City of Cape Town is urging residents to be vigilant following an increase in stolen wheelie bins in 2023 compared to the previous year.
According to recent data, there were 29 330 reported cases of stolen bins in 2023, up from 28 653 in 2022.
In the light of the continuing challenge of theft of wheelie bins, the City is reminding residents of the necessary steps to take if their bin is stolen. If a resident’s bin is stolen they can order a replacement by sending an email to wastewise@capetown.gov.za with the following information:
- municipal account number;
- residential address and
- name and contact number and if you are renting, include a letter of authority from the owner or managing agent.
Residents will be issued with a reference number and their new bin should be delivered within 10 working days. The City will ensure that bagged waste at the property is collected during the waiting period.
Tenants living in Council rental stock should visit their nearest housing office for further information on the replacement process.
Grant Twigg, Mayco member for urban waste management, emphasised the importance of residents promptly reporting stolen bins.
“By promptly reporting theft of bins, residents help us take proactive measures to address the issue and ensure that refuse collection services can continue smoothly. Additionally, I would like to remind property owners of their responsibility to provide enough wheelie bins for all people who live on their property.
“If you have a big household, or backyard tenants, and your wheelie bin gets full before the refuse collection day, we urge you to apply for additional bins at the relevant tariff,” said Twigg.
To apply for additional bins download and complete the Supply of Services Application Form available on the City’s website. Ensure that you fill in all the sections related to refuse removal.
Submit your application with a certified copy of your ID at your nearest walk-in centre or email it to wastewise@capetown.gov.za. If you are renting, you will need to submit a letter of authority from the property owner or managing agent with your application.
