Durbanville police are warning residents to be vigilant and not fall victim to fraudsters.
Lt Col Christi Esterhuizen, commander of the investigating unit of Durbanville police, said residents must be aware of common fraud and scam tactics and know how to protect themselves from financial crimes.
Bank’s fraud department
“If you receive a phone call from someone claiming to be from your bank’s fraud department and they request your One-Time Pin (OTP) or any confidential banking information, be aware that you are in the hands of fraudsters.
“Do not share your OTP or personal banking details. Banks will never request your OTP over the phone. End the call immediately and report the incident directly to your bank’s official fraud department.”
Suspicious links
He urges people to be cautious about suspicious links or applications on social media.
“If you receive a link, message or application request on social media asking you to verify your personal details, enter banking information or click on a suspicious link, it may be a scam.
“Do not click on the link. Delete the message immediately and report the account or message to the relevant service provider or fraud department.”
Fraudulent investment schemes
Esterhuizen also warned against fraudulent investment schemes and advised people to be cautious to cryptocurrency and financial broker advertisements.
“Before engaging with any crypto platform or financial broker, verify the company through the Companies and Intellectual Property Commission (CIPC) to confirm registration, directors and shareholders.
“Confirm whether the company is licensed and compliant with the Financial Sector Conduct Authority (FSCA). Avoid investing with companies that cannot provide verifiable regulatory registration.”
Marketplace
He also warned people to be extra vigilant with online or marketplace transactions. “When buying or selling items through social media marketplaces or online platforms, sellers should verify proof of payment before handing over the item.
“Buyers should not pay deposits for items they have not seen or verified. Be cautious of pressure tactics or urgent payment requests. When ordering and paying for goods or services online, ensure you are dealing with a known and reputable service provider.
“Confirm that the website is legitimate and not a cloned or fake version of a real website. Check for secure website indicators such as https in front of web addresses and verify business information.
“Fraudsters often rely on urgency, deception and impersonation to trick victims. Always verify information independently and report suspicious activities to the relevant bank, service provider or regulatory authority.
“Staying vigilant and informed is the best protection against fraud.”
