CAPE TOWN – An animal rescue in Retreat have halted all their community outreach programmes after one of the mobile clinics were attacked by nine men on Tuesday 2 December.
That morning, Animal Rescue Organisation (ARO)’s Mobile Clinic’s one staff member was treating animals at the Siyahlala Clinic before they trapped and surrounded by nine men at their location.
The physically assaulted staff by twisting arms, repeatedly hitting them, and attempting to force them into the mobile clinic vehicle to move them to a second location, explained founder (ARO) Lindsey Concer.
ARO, originally known as the Voluntary Animal Rescue Organisation (VAR), was established in 1986 to combat the neglect and abuse of animals in the Old Crossroads area.
Staff Fight Back
However, despite the shocking ambush, the staff held their ground and we fought back against being moved.
Some members suffered bruises, a concussion, and significant emotional trauma from the incident, Concer added.
The criminals stole personal cellphones, driver’s licenses, and other belongings during the attack. Concer registered a case at Phillipi olice station. .
Mobile Clinics Grounded
Following the attack and with the year-end crime spike approaching, ARO has made the difficult decision to ground both mobile clinics for the rest of 2025.
“Every year, ARO grounds our mobile clinics for part of December. Historically, this period carries a higher risk for violent crime, and our priority is, and has always been, the safety of our team and the communities we serve.
“This is not a decision we take lightly. We understand how many families and pets rely on our mobile services every week, and we know this will create hardships for those who depend on affordable veterinary care,” read a press release issued on ARO’s website.
Community Impact
ARO acknowledges the hardship this decision creates for families and pets who rely on affordable mobile veterinary services each week.
“What happened was unacceptable, frightening, and heartbreaking, especially to a team that shows up every single day to support animals and families in undeserved communities,” Concer added.
ARO will continue supporting staff through recovery while evaluating additional safety measures.
Alternative Care Available
Pet owners needing veterinary care can visit: ARO Home Clinic located on Olieboom Road, Ottery and their contact their number is 021 396 5511. The ARO Home Clinic provides full-service clinic remains open through the festive season. Pet owners are also encouraged to contact their local animal welfare organisations for assistance.
