Overstrand Municipality has announced it will no longer send printed accounts out by post.
The municipality urges account holders to ensure they receive their municipal account statement by registering to receive the municipal account via email or SMS.
Account holders can register their cellphone number on the municipality’s SMS database to receive the full outstanding amount of the municipal account via SMS notification. Only one cellphone number per household/account will be accommodated.
To activate the SMS service, send an email to enquiries@overstrand.gov.za or contact a Client Services Officer at your closest municipal rates hall. Remember to include your account number when requesting this service.
The other option is to register to receive your municipal account via e-mail. You can do this by emailing your contact details and account number to enquiries@overstrand.gov.za or contact the Finance Department at your nearest municipal rates hall for assistance.
You will not get a confirmation email that you have successfully registered on the SMS or email database.
Another alternative method is for ratepayers to get a hard copy of their monthly account printed free of charge at the rates hall of the municipal offices in Gansbaai, Stanford, Hermanus or Kleinmond during the week.
