Inwoners kla steeds oor lang rye en \u2019n gebrek aan diens by die plaaslike departement van indiensneming en arbeid.<\/p>\n
Die voortdurende misnoe\u00eb van die gemeenskap is oor mense soggens vroeg in die lang ry gaan sit of staan in die hoop dat hulle gehelp sal word voor die kantoor vir die dag sluit.<\/p>\n
\u201cMense gaan sit al in die oggend 05:00 in die ry. Daar is nie eens toilette beskikbaar vir hulle om te gebruik nie en die kanse is baie skraal dat almal in die ry gehelp sal word. Daar werk nie genoeg mense om ons vinnig genoeg te help nie,\u201d vertel een so \u2019n ontstelde gemeenskapslid.<\/p>\n
Sy voeg by dat dit vir party mense \u2019n groot uitgawe is om na Worcester se kantoor te kom omdat hulle met openbare vervoer van ander dorpe moet reis.<\/p>\n
\u201cDie mense wat vir betaling uit hul werkloosheidsversekeringsfonds (UIF) aansoek doen, en wat reeds nie geld het nie, moet baie betaal om met die taxi\u2019s na die kantoor toe te gaan. En dis glad nie goedkoop as jy van omliggende dorpe en gebiede kom nie.\u201d<\/p>\n
Nog \u2019n punt wat mense ook erg kwel, is dat die kantoor glo toemaak wanneer daar beurtkrag om 14:00 is.<\/p>\n
\u201cDie kantoor het nie ees \u2019n kragopwekker nie, so diegene wat heeldag in die lyn sit se hoop om gehelp te word is daarmee heen wanneer die krag om 14:00 afgaan as gevolg van die beurtkrag. Boonop moet \u2019n mens gereeld ook hoor hul stelsel is van lyn af. Dis \u2019n eindelose nagmerrie.\u201d<\/p>\n
Sy s\u00ea hierdie departement se manier van werk gaan haar verstand te bowe.<\/p>\n
\u201cEk verstaan nie hoe hulle mense dag n\u00e1 dag en maand n\u00e1 maand op en af kan stuur vir dokumente nie. Dan is dit nie reg ingevul nie, dan is daar sommer weke later \u2019n dokument wat kort. Hoekom kan alles nie op mense se eerste besoek reg verduidelik word nie? Hoekom kan hulle nie vir ons voorbeelde gee van wat ons alles moet h\u00ea en saambring en hoe om goed in te vul nie? Nou moet die mense van ver nog meer geld uitgee om net hul bietjie geld wat hul toekom te kry. En mense moet elke keer net weer van voor af in daai elle lange rye gaan sit.\u201d <\/p>\n
Sy voel ook sterk daaroor dat daar meer moeite gedoen moet word om mense in te lig dat hulle aanlyn vir hul werkloosheidsversekeringsgeld aansoek kan doen.<\/p>\n
\u201cParty mense wag ses maande tot \u2019n jaar om hul geld te kry. Met die aanlyn stelsel, uFiling, kan mense aanlyn alles doen wat gedoen moet word en die proses gaan soveel vinniger en hul aansoeke word blitsvinnig goedgekeur en hulle kry gouer hul geld.\u201d<\/p>\n
Mapula Tloubatla, provinsiale kommunikasiebeampte van die departement van indiensneming en arbeid, s\u00ea daar is 40 personeellede om die Worcester-streek te bedien.<\/p>\n
\u201cDie Worcester-kantoor, insluitend sy satellietkantore, het \u2019n totale diensstaat van 40 personeellede versprei oor die Worcester-streek wat aan die werkloosheidsversekeringsfonds, vergoedingsfonds, openbare indiensnemingsdienste en inspeksie- en handhawingsdienste werk.\u201d <\/p>\n
Tloubatla verduidelik ook dat die departement altyd daarna strewe om al sy kli\u00ebnte wat hul kantore besoek te help.<\/p>\n
\u201cMaar beurtkrag onderbreek ongelukkig die normale verwerking van aansoeke en ons kantore het nie kragopwekkers nie.\u201d<\/p>\n
Gevra oor hoekom sitplek nie beskikbaar gestel word vir die mense wat buite die kantoor in \u2019n ry sit nie, s\u00ea sy: \u201cDie rye buite word deur die loop van die dag deur \u2019n beampte bestuur. Die kantoor het \u2019n wagplek om kli\u00ebnte te akkommodeer asook die oorloop.<\/p>\n
\u201cDaar word ook voorkeur gegee aan bejaardes en die moeders wat kom aansoek doen vir kraamvoordele saam met hul kinders, sowel as mense met gestremdhede,\u201d verduidelik Tloubatla. <\/p>\n
Verder se sy daar word daagliks met kli\u00ebnte gekommunikeer oor die aanlyn liasseer-opsie (uFiling). Volgens haar word kli\u00ebnte in die oggend en deur die loop van die dag van hierdie opsie vertel.<\/p>\n
\u201cDie departement hou regdeur die jaar sessies reg oor die provinsie om inligting oor te dra, mense op te voed en bewustheid te skep oor die prosesse van u-liassering aan al sy belanghebbendes.\u201d<\/p>\n
Met Standard <\/span>se besoek by die kantoor vroe\u00ebr die week, om 10:38, was die ry buite die gebou nie baie lank nie en volgens verskeie mense het dit vinnig beweeg.<\/p>\n \u201cOns het vanoggend net n\u00e1 07:00 in die ry kom staan. Die mense wat natuurlik vroe\u00ebr hier was, is al klaar gehelp. Die ry beweeg nie so stadig nie,\u201d het een van die mense voor in die ry ges\u00ea.<\/p>\n","protected":false},"excerpt":{"rendered":" Inwoners kla steeds oor lang rye en \u2019n gebrek aan diens by die plaaslike departement van indiensneming en 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