{"id":57829,"date":"2022-04-28T15:35:15","date_gmt":"2022-04-28T13:35:15","guid":{"rendered":"https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/"},"modified":"2025-03-20T19:51:20","modified_gmt":"2025-03-20T17:51:20","slug":"trust-improves-systems-for-notification-of-claims-20220426-2","status":"publish","type":"post","link":"https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/","title":{"rendered":"Trust improves systems for notification of claims"},"content":{"rendered":"\n<p>The Tshiamiso Trust started a process of responding to 12 000 claimants on the outcome of their claims. <\/p>\n\n\n\n<p>This process, which was started in February, addresses a backlog of up to eight months for claims lodged before April 2021. <\/p>\n\n\n\n<p>As the trust matured and continuously improved systems and processes, it can now provide individuals with comprehensive information and reasons on their outcomes, particularly where the claimant was found to be medically ineligible.<\/p>\n\n\n\n<p>In addition, the trust needs to ensure that it verifies all decisions made by the medical certification panel as part of its internal quality assurance process. <\/p>\n\n\n\n<p>Unfortunately, due to high lodgement numbers, the complex processing of claims, as well as the quality and verification checks, the trust experienced delays in informing individuals of the outcome of claims.<\/p>\n\n\n\n<p>\u201cWe apologise unreservedly to all claimants for the unusually long wait experienced for notification of the outcome of their claims. We have worked hard to improve our processes and systems so that the trust can give feedback more quickly,\u201d said Daniel Kotton, chief executive officer (CEO) of the Tshiamiso Trust. <\/p>\n\n\n\n<p>\u201cAs a result, from November 2021, we have ensured that individuals lodging claims for the first time receive regular updates on the progress of their claims and timeous feedback on the outcome. <\/p>\n\n\n\n<p>\u201cWe currently inform 120 to 140 individuals of the results of their claims daily.\u201d <\/p>\n\n\n\n<p>Since it was established, the trust has awarded thousands of compensation payouts. <\/p>\n\n\n\n<p>Out of 153 906 registered claims with the trust, 76 488 lodgements have been made, and 31 564 benefit medical examinations (BMEs) have been conducted. Currently, the trust pays an average of 30 to 40 claims to the value of R3 million per day. <\/p>\n\n\n\n<p>\u201cWe understand that the compensation of mineworkers is a sensitive and important issue. Each case is unique; we approach every case with due care and diligence to ensure a fair outcome. As a result of this commitment, the announcement of these ineligible claims was delayed, as many of the claims were reviewed a second time to ensure that the correct outcome had been reached,\u201d said Kotton. <\/p>\n\n\n\n<p>He said it was unfortunate that they could not provide a positive outcome for every claimant, as the trust is manda\u00adted to fulfil the requirements set in the trust deed, which details which specific cases are compensatable.<\/p>\n\n\n\n<p>Kotton outlined that the trust was looking at ways to speed up access to the record of services held by the qualifying mines to improve the claims compensation system and fully automate all possible scenarios, improving turnaround times. <\/p>\n\n\n\n<p>Claimants can contact the call centre to find out why their claims were found to be ineligible. Contact the Tshiamiso Trust on: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li> 080-100-0240 (South Africa);<\/li>\n\n\n\n<li> 0027-10-500-6186 (outside South Africa); or<\/li>\n\n\n\n<li> info@tshiamisotrust.com.<\/li>\n<\/ul>\n\n\n\n<p>Claimants who are dissatisfied with the outcome of their claim have access to a process through which they can appeal the decision. The appeal can be initiated by contacting the call centre. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Tshiamiso Trust started a process of responding to 12 000 claimants on the outcome of their claims.<\/p>\n","protected":false},"author":20,"featured_media":57831,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_linkdex":"","_yoast_wpseo_content_score":"","_yoast_wpseo_inclusive_language_score":"","_yoast_wpseo_is_cornerstone":"","_yoast_wpseo_canonical":"","_yoast_wpseo_opengraph-title":"","_yoast_wpseo_opengraph-description":"","_yoast_wpseo_opengraph-image":"","_yoast_wpseo_opengraph-image-id":"","_yoast_wpseo_twitter-title":"","_yoast_wpseo_twitter-description":"","_yoast_wpseo_twitter-image":"","_yoast_wpseo_twitter-image-id":"","newspack_ads_suppress_ads":false,"newspack_sponsor_sponsorship_scope":"","newspack_sponsor_native_byline_display":"inherit","newspack_sponsor_native_category_display":"inherit","newspack_sponsor_underwriter_style":"inherit","newspack_sponsor_underwriter_placement":"inherit","_crsspst_to_novanewscoza":false,"_crsspst_to_novanewscozabloemnewsexpress":false,"_crsspst_to_novanewscozacityvision":false,"_crsspst_to_novanewscozadistrictmailhelderberg":false,"_crsspst_to_novanewscozaeikestadnuus":false,"_crsspst_to_novanewscozahermanustimes":false,"_crsspst_to_novanewscozakomani-karoo":false,"_crsspst_to_novanewscozakougaexpress":false,"_crsspst_to_novanewscozamthathaexpress":false,"_crsspst_to_novanewscozanoordkaapbulletin":false,"_crsspst_to_novanewscozapaarlpost":false,"_crsspst_to_novanewscozapeexpress":false,"_crsspst_to_novanewscozapeoplespost":false,"_crsspst_to_novanewscozaswartlandgazette":false,"_crsspst_to_novanewscozatygerburger":false,"_crsspst_to_novanewscozaudexpress":false,"_crsspst_to_novanewscozavrystaatkroon":false,"_crsspst_to_novanewscozaweskusnuus":false,"_crsspst_to_novanewscozaweslander":false,"_crsspst_to_novanewscozaworcesterstandard":false,"_EventAllDay":"","_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":"","_EventShowMapLink":"","_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":"","_EventVenueID":"","_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":"","_VenueShowMapLink":"","_application":"","_batch_id":"","_company_name":"","_company_tagline":"","_company_twitter":"","_company_video":"","_company_website":"","_custom_id":"b5e98135-b171-44d4-b0bf-7208b330d630","_EventDuration":"","_EventOrigin":"","_EventTimezoneAbbr":"","_featured":"","_filled":"","_job_expires":"","_job_location":"","_media_credit":"","_media_credit_url":"","_menu_item_menu_item_parent":"","_menu_item_object":"","_menu_item_object_id":"","_menu_item_target":"","_menu_item_type":"","_menu_item_url":"","_menu_item_xfn":"","_navis_media_can_distribute":"","_navis_media_credit_org":"","_OrganizerOrigin":"","_provider":"","_pum_built_in":"","_pum_default_theme":"","_pum_form_conversion_count":"","_remote_id":"","_remote_name":"","_remote_position":"","_report_frequency":"","_report_reference_dates":"","_send_attempts":"","_site_id":"","_sitemap_exclude":"","_sitemap_frequency":"","_sitemap_priority":"","_source_url":"","_subscription_period":"","_subscription_period_interval":"","_subscription_price":"","_tec_slr_enabled":"","_tec_slr_layout":"","_template_type":"","_ticket_end_date":"","_ticket_start_date":"","_tribe_aggregator_allow_multiple_organizers":"","_tribe_aggregator_content_type":"","_tribe_aggregator_file":"","_tribe_aggregator_finalized":"","_tribe_aggregator_hash":"","_tribe_aggregator_import_id":"","_tribe_aggregator_import_name":"","_tribe_aggregator_interactive":"","_tribe_aggregator_origin":"","_tribe_aggregator_post_status":"","_tribe_aggregator_preview":"","_tribe_aggregator_source_name":"","_tribe_aggregator_type":"","_tribe_default_ticket_provider":"","_tribe_hide_attendees_list":"","_tribe_rsvp_for_event":"","_tribe_ticket_capacity":"","_tribe_ticket_header":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":"","_tribe_ticket_version":"","_type":"","_VenueOrigin":"","_wp_attachment_context":"","_wp_attachment_image_alt":"","_wp_font_face_file":"","_wp_old_date":"","_yoast_wpseo_estimated-reading-time-minutes":"","_yoast_wpseo_focuskeywords":"","_yoast_wpseo_focuskw_text_input":"","_yoast_wpseo_keywordsynonyms":"","_yoast_wpseo_primary_block-catalog":"","_yoast_wpseo_primary_category":"","_yoast_wpseo_primary_job_listing_type":"","_yoast_wpseo_primary_nova_retailer":"","_yoast_wpseo_primary_publication":"","_yoast_wpseo_primary_tribe_events_cat":"","_yoast_wpseo_videositemap-duration":"","_yoast_wpseo_videositemap-rating":"","_menu_item_classes":[],"_tribe_modified_fields":[],"_wp_attachment_backup_sizes":[],"_wp_suggested_privacy_policy_content":[],"_yoast_post_redirect_info":[],"_yoast_wpseo_video_meta":[],"activation_date":"","archive_insertion_is_repeating":"","archive_insertion_posts_count":"","article_feature_media":"","article_feature_type":"","article_main_image_caption":"","article_media_icon":"","article_template":"","author_byline":"","background_color":"","block_editor":"","byline":"","cmplz_hide_cookiebanner":"","competition_end_date":"","contact_advertise_email":"","contact_advertise_phone":"","contact_editorial_email":"","contact_general_email":"","contact_general_phone":"","contact_office_hours":"","contact_physical_address":"","enabled":"","featured_image_custom_caption":"","featured_video_url":"","fields":"","font_body":"","font_header":"","frequency":"","headline":"","hide_border":"","icon":"","is_wp_suggestion":"","issuu_download_url":"","issuu_embed_url":"","language_version_url":"","large_border":"","name":"","nm_contact_name":"","nm_contact_number":"","nm_date_lost":"","no_overlay_background":"","node-url":"","obituary_born_date":"","obituary_died_date":"","obituary_memoriam_text":"","origin":"","overlay_color":"","overlay_opacity":"","overlay_size":"","placement":"","plural_label":"","post_author":"","post_id":"","post_language":"en","secret-key":"","sponsored_utm_campaign":"","sponsored_utm_content":"","sponsored_utm_medium":"","sponsored_utm_source":"","sponsored_utm_term":"","start_date":"","utm_suppression":"","video_embed_url":"","wp_pattern_sync_status":"","data_version":[],"enclosure":[],"pongrass_image":[],"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_newspack_byline_active":false,"_newspack_byline":"","newspack_content_restriction_is_exempt":false,"scaip_prevent_shortcode_addition":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[7970],"tags":[],"newspack_spnsrs_tax":[],"publication":[],"class_list":["post-57829","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Trust improves systems for notification of claims | Vista<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Trust improves systems for notification of claims\" \/>\n<meta property=\"og:description\" content=\"The Tshiamiso Trust started a process of responding to 12 000 claimants on the outcome of their claims.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Vista\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/VistaNewsNuus\" \/>\n<meta property=\"article:published_time\" content=\"2022-04-28T13:35:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-20T17:51:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/8835997ec94641d79e5d33e81e4969da.jpg?fit=600%2C534&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"534\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Vista\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Vista\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/trust-improves-systems-for-notification-of-claims-20220426-2\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/trust-improves-systems-for-notification-of-claims-20220426-2\\\/\"},\"author\":{\"name\":\"Vista\",\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/#\\\/schema\\\/person\\\/21061a6ffd102003447c400f78cc5bfe\"},\"headline\":\"Trust improves systems for notification of claims\",\"datePublished\":\"2022-04-28T13:35:15+00:00\",\"dateModified\":\"2025-03-20T17:51:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/trust-improves-systems-for-notification-of-claims-20220426-2\\\/\"},\"wordCount\":484,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/trust-improves-systems-for-notification-of-claims-20220426-2\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/8835997ec94641d79e5d33e81e4969da.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-ZA\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/trust-improves-systems-for-notification-of-claims-20220426-2\\\/#respond\"]}],\"copyrightYear\":\"2022\",\"copyrightHolder\":{\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/trust-improves-systems-for-notification-of-claims-20220426-2\\\/\",\"url\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/trust-improves-systems-for-notification-of-claims-20220426-2\\\/\",\"name\":\"Trust improves systems for notification of claims | Vista\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/trust-improves-systems-for-notification-of-claims-20220426-2\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/trust-improves-systems-for-notification-of-claims-20220426-2\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/8835997ec94641d79e5d33e81e4969da.jpg\",\"datePublished\":\"2022-04-28T13:35:15+00:00\",\"dateModified\":\"2025-03-20T17:51:20+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/trust-improves-systems-for-notification-of-claims-20220426-2\\\/#breadcrumb\"},\"inLanguage\":\"en-ZA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/trust-improves-systems-for-notification-of-claims-20220426-2\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-ZA\",\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/trust-improves-systems-for-notification-of-claims-20220426-2\\\/#primaryimage\",\"url\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/8835997ec94641d79e5d33e81e4969da.jpg\",\"contentUrl\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/8835997ec94641d79e5d33e81e4969da.jpg\",\"width\":600,\"height\":534,\"caption\":\"The Tshiamiso Trust started a process of responding to 12?000 claimants on the outcome of their claims.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/trust-improves-systems-for-notification-of-claims-20220426-2\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"News\",\"item\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/news\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Trust improves systems for notification of claims\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/#website\",\"url\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/\",\"name\":\"Vista News\",\"description\":\"To Inform, Engage and Empower Local Communities\",\"publisher\":{\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-ZA\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/#organization\",\"name\":\"Vista News\",\"url\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-ZA\",\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/vista-site-icon.png\",\"contentUrl\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/vista-site-icon.png\",\"width\":512,\"height\":512,\"caption\":\"Vista News\"},\"image\":{\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/VistaNewsNuus\",\"https:\\\/\\\/www.instagram.com\\\/vistanewspaper\"],\"description\":\"Vista is a regional newspaper based in Welkom, the capital of Matjhabeng Municipality, in the central Free State. Vista, an English\\\/Afrikaans publication, first brought news to the community on 23 April 1971, with the following message on the front page: \u201cWe are here to write about the Goldfield and its people. We are here to serve the area in which we find ourselves, and with the help of our readers \u2013 who refine us with their constructive criticism.\",\"email\":\"vistanews@novusmedia.co.za\",\"telephone\":\"+27573571304\",\"legalName\":\"Novus Media (Pty) Ltd\",\"foundingDate\":\"2025-01-01\",\"vatID\":\"4100318916\",\"taxID\":\"2000\\\/018234\\\/07\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"51\",\"maxValue\":\"200\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/#\\\/schema\\\/person\\\/21061a6ffd102003447c400f78cc5bfe\",\"name\":\"Vista\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-ZA\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9314f07ac8cd90ba9f9b01f9bc9c51ab642163d2b4e145dce575ce1d9f0cce5f?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9314f07ac8cd90ba9f9b01f9bc9c51ab642163d2b4e145dce575ce1d9f0cce5f?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9314f07ac8cd90ba9f9b01f9bc9c51ab642163d2b4e145dce575ce1d9f0cce5f?s=96&d=mm&r=g\",\"caption\":\"Vista\"},\"url\":\"https:\\\/\\\/novanews.co.za\\\/vistanews\\\/author\\\/vista\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Trust improves systems for notification of claims | Vista","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/","og_locale":"en_US","og_type":"article","og_title":"Trust improves systems for notification of claims","og_description":"The Tshiamiso Trust started a process of responding to 12 000 claimants on the outcome of their claims.","og_url":"https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/","og_site_name":"Vista","article_publisher":"https:\/\/www.facebook.com\/VistaNewsNuus","article_published_time":"2022-04-28T13:35:15+00:00","article_modified_time":"2025-03-20T17:51:20+00:00","og_image":[{"width":600,"height":534,"url":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/8835997ec94641d79e5d33e81e4969da.jpg?fit=600%2C534&ssl=1","type":"image\/jpeg"}],"author":"Vista","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Vista","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/#article","isPartOf":{"@id":"https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/"},"author":{"name":"Vista","@id":"https:\/\/novanews.co.za\/vistanews\/#\/schema\/person\/21061a6ffd102003447c400f78cc5bfe"},"headline":"Trust improves systems for notification of claims","datePublished":"2022-04-28T13:35:15+00:00","dateModified":"2025-03-20T17:51:20+00:00","mainEntityOfPage":{"@id":"https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/"},"wordCount":484,"commentCount":0,"publisher":{"@id":"https:\/\/novanews.co.za\/vistanews\/#organization"},"image":{"@id":"https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/#primaryimage"},"thumbnailUrl":"https:\/\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/8835997ec94641d79e5d33e81e4969da.jpg","articleSection":["News"],"inLanguage":"en-ZA","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/#respond"]}],"copyrightYear":"2022","copyrightHolder":{"@id":"https:\/\/novanews.co.za\/vistanews\/#organization"}},{"@type":"WebPage","@id":"https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/","url":"https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/","name":"Trust improves systems for notification of claims | Vista","isPartOf":{"@id":"https:\/\/novanews.co.za\/vistanews\/#website"},"primaryImageOfPage":{"@id":"https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/#primaryimage"},"image":{"@id":"https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/#primaryimage"},"thumbnailUrl":"https:\/\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/8835997ec94641d79e5d33e81e4969da.jpg","datePublished":"2022-04-28T13:35:15+00:00","dateModified":"2025-03-20T17:51:20+00:00","breadcrumb":{"@id":"https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/#breadcrumb"},"inLanguage":"en-ZA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/"]}]},{"@type":"ImageObject","inLanguage":"en-ZA","@id":"https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/#primaryimage","url":"https:\/\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/8835997ec94641d79e5d33e81e4969da.jpg","contentUrl":"https:\/\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/8835997ec94641d79e5d33e81e4969da.jpg","width":600,"height":534,"caption":"The Tshiamiso Trust started a process of responding to 12?000 claimants on the outcome of their claims."},{"@type":"BreadcrumbList","@id":"https:\/\/novanews.co.za\/vistanews\/trust-improves-systems-for-notification-of-claims-20220426-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/novanews.co.za\/vistanews\/"},{"@type":"ListItem","position":2,"name":"News","item":"https:\/\/novanews.co.za\/vistanews\/news\/"},{"@type":"ListItem","position":3,"name":"Trust improves systems for notification of claims"}]},{"@type":"WebSite","@id":"https:\/\/novanews.co.za\/vistanews\/#website","url":"https:\/\/novanews.co.za\/vistanews\/","name":"Vista News","description":"To Inform, Engage and Empower Local Communities","publisher":{"@id":"https:\/\/novanews.co.za\/vistanews\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/novanews.co.za\/vistanews\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-ZA"},{"@type":"Organization","@id":"https:\/\/novanews.co.za\/vistanews\/#organization","name":"Vista News","url":"https:\/\/novanews.co.za\/vistanews\/","logo":{"@type":"ImageObject","inLanguage":"en-ZA","@id":"https:\/\/novanews.co.za\/vistanews\/#\/schema\/logo\/image\/","url":"https:\/\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/vista-site-icon.png","contentUrl":"https:\/\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/vista-site-icon.png","width":512,"height":512,"caption":"Vista News"},"image":{"@id":"https:\/\/novanews.co.za\/vistanews\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/VistaNewsNuus","https:\/\/www.instagram.com\/vistanewspaper"],"description":"Vista is a regional newspaper based in Welkom, the capital of Matjhabeng Municipality, in the central Free State. Vista, an English\/Afrikaans publication, first brought news to the community on 23 April 1971, with the following message on the front page: \u201cWe are here to write about the Goldfield and its people. We are here to serve the area in which we find ourselves, and with the help of our readers \u2013 who refine us with their constructive criticism.","email":"vistanews@novusmedia.co.za","telephone":"+27573571304","legalName":"Novus Media (Pty) Ltd","foundingDate":"2025-01-01","vatID":"4100318916","taxID":"2000\/018234\/07","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"51","maxValue":"200"}},{"@type":"Person","@id":"https:\/\/novanews.co.za\/vistanews\/#\/schema\/person\/21061a6ffd102003447c400f78cc5bfe","name":"Vista","image":{"@type":"ImageObject","inLanguage":"en-ZA","@id":"https:\/\/secure.gravatar.com\/avatar\/9314f07ac8cd90ba9f9b01f9bc9c51ab642163d2b4e145dce575ce1d9f0cce5f?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9314f07ac8cd90ba9f9b01f9bc9c51ab642163d2b4e145dce575ce1d9f0cce5f?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9314f07ac8cd90ba9f9b01f9bc9c51ab642163d2b4e145dce575ce1d9f0cce5f?s=96&d=mm&r=g","caption":"Vista"},"url":"https:\/\/novanews.co.za\/vistanews\/author\/vista\/"}]}},"jetpack_featured_media_url":"https:\/\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/8835997ec94641d79e5d33e81e4969da.jpg","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":58346,"url":"https:\/\/novanews.co.za\/vistanews\/tshiamiso-trust-warns-against-scam-20220223-2\/","url_meta":{"origin":57829,"position":0},"title":"Tshiamiso Trust warns against scam","author":"Vista","date":"24 February 2022","format":false,"excerpt":"The Tshiamiso Trust has issued a warning to former mineworkers who continue to fall victim to people who claim to be able to assist them with their silicosis and TB claims.","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/novanews.co.za\/vistanews\/news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":268319,"url":"https:\/\/novanews.co.za\/vistanews\/public-losing-trust-in-office\/","url_meta":{"origin":57829,"position":1},"title":"Public losing trust in office","author":"Vista","date":"28 August 2025","format":false,"excerpt":"The recent allegations against Mojalefa Buti, member of the mayoral committee (MMC), have evoked a strong and vehement public outcry and political opposition. The airport is a complicated legal matter that involves many ANC politicians, and apparently even three ministers","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/novanews.co.za\/vistanews\/news\/"},"img":{"alt_text":"Urgent policy reforms to stop proof of address fraud are needed. The DA's ward councillors in Matjhabeng will, at the next council meeting, raise questions to the municipality to implement a policy regulating proof of address forms.","src":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/04\/Fraud-Matjhabeng.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/04\/Fraud-Matjhabeng.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/04\/Fraud-Matjhabeng.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/04\/Fraud-Matjhabeng.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":46835,"url":"https:\/\/novanews.co.za\/vistanews\/claims-glory-20241016\/","url_meta":{"origin":57829,"position":2},"title":"Claims glory","author":"Vista","date":"17 October 2024","format":false,"excerpt":"Claims glory","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/novanews.co.za\/vistanews\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/315350c7a0384023a480563309cd0653.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/315350c7a0384023a480563309cd0653.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/315350c7a0384023a480563309cd0653.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":52004,"url":"https:\/\/novanews.co.za\/vistanews\/better-safe-than-sorry-when-it-comes-to-load-shedding-woes-20230914-4\/","url_meta":{"origin":57829,"position":3},"title":"Better safe than sorry when it comes to load shedding woes","author":"Vista","date":"14 September 2023","format":false,"excerpt":"Eskom announced that stage 6 load shedding would be implemented from yesterday, and that this would continue \u201cuntil further notice\u201d.","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/novanews.co.za\/vistanews\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/2f3af70a37f342179c7be41ccdb1ed25.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/2f3af70a37f342179c7be41ccdb1ed25.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/2f3af70a37f342179c7be41ccdb1ed25.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/2f3af70a37f342179c7be41ccdb1ed25.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":49304,"url":"https:\/\/novanews.co.za\/vistanews\/meloding-mob-justice-claims-the-life-of-suspected-killer-20240318-2\/","url_meta":{"origin":57829,"position":4},"title":"Meloding mob justice claims the life of suspected killer","author":"Vista","date":"18 March 2024","format":false,"excerpt":"An 11-year-old girl was allegedly hacked with an axe in Stilte Park, Meloding, on 16 March and the suspect killed by mob justice not long thereafter.","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/novanews.co.za\/vistanews\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/7bc0fcbf5837462d8ecd4b320db6c3f2.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/7bc0fcbf5837462d8ecd4b320db6c3f2.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/7bc0fcbf5837462d8ecd4b320db6c3f2.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/7bc0fcbf5837462d8ecd4b320db6c3f2.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/7bc0fcbf5837462d8ecd4b320db6c3f2.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/7bc0fcbf5837462d8ecd4b320db6c3f2.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":50728,"url":"https:\/\/novanews.co.za\/vistanews\/george-is-south-africas-best-lawyer-in-occupational-health-and-safety-20231130\/","url_meta":{"origin":57829,"position":5},"title":"George is South Africa\u2019s best lawyer in occupational health and safety","author":"Vista","date":"30 November 2023","format":false,"excerpt":"A young man who has his roots in Welkom and Virginia has, for the second year running, been recognised as South Africa\u2019s best lawyer in occupational health and safety (OHS) law.","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/novanews.co.za\/vistanews\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/e25717acb3bd4f6e901e26342a0a3ad1.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/e25717acb3bd4f6e901e26342a0a3ad1.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/e25717acb3bd4f6e901e26342a0a3ad1.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/e25717acb3bd4f6e901e26342a0a3ad1.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]}],"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Vista","distributor_original_site_url":"https:\/\/novanews.co.za\/vistanews","push-errors":false,"_links":{"self":[{"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/posts\/57829","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/comments?post=57829"}],"version-history":[{"count":0,"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/posts\/57829\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/media\/57831"}],"wp:attachment":[{"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/media?parent=57829"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/categories?post=57829"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/tags?post=57829"},{"taxonomy":"newspack_spnsrs_tax","embeddable":true,"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/newspack_spnsrs_tax?post=57829"},{"taxonomy":"publication","embeddable":true,"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/publication?post=57829"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}