{"id":51251,"date":"2023-10-26T20:25:48","date_gmt":"2023-10-26T18:25:48","guid":{"rendered":"https:\/\/novanews.co.za\/vistanews\/get-online-help-at-ncc-20231026-3\/"},"modified":"2025-03-21T08:43:56","modified_gmt":"2025-03-21T06:43:56","slug":"get-online-help-at-ncc-20231026-3","status":"publish","type":"post","link":"https:\/\/novanews.co.za\/vistanews\/get-online-help-at-ncc-20231026-3\/","title":{"rendered":"Get online help at NCC"},"content":{"rendered":"\n<p>The National Consumer Commission (NCC) has introduced an online service.<\/p>\n\n\n\n<p>Consumers can now submit their complaints online.<\/p>\n\n\n\n<p>The acting national consumer commissioner, Thezi Mabuza, says consumers often complain about the process when they submit complaints.<\/p>\n\n\n\n<p>The portal also makes it easy and possible for consumers to log in and see the status of their complaints.<\/p>\n\n\n\n<p>Consumer registration is verified by the department of home affairs and as such consumers are requested 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And that would have completely undermined the provisions of the CPA","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/novanews.co.za\/vistanews\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/09\/image.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/09\/image.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/09\/image.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/09\/image.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":294765,"url":"https:\/\/novanews.co.za\/vistanews\/complaints-on-deaf-ears\/","url_meta":{"origin":51251,"position":1},"title":"Complaints on deaf ears","author":"Vista","date":"27 November 2025","format":false,"excerpt":"Opposition politicians, especially the DA, are urging reforms to the Matjhabeng Local Municipality's inadequate complaints system due to persistent service failures. They demand a robust call centre to ensure complaints are promptly addressed within 48 hours. The ongoing crisis, marked by halted refuse collection, reveals a significant decline in local\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/novanews.co.za\/vistanews\/news\/"},"img":{"alt_text":"Matjhabeng service delivery","src":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/11\/service-delivery.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/11\/service-delivery.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/11\/service-delivery.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":54795,"url":"https:\/\/novanews.co.za\/vistanews\/police-are-on-call-20230201-2\/","url_meta":{"origin":51251,"position":2},"title":"Police are on call","author":"Vista","date":"2 February 2023","format":false,"excerpt":"The contact numbers of the Welkom Police Station to be used in times of emergency, or when residents need to report complaints, are: 057-910-9720, 057-910-9721, 057-910-9722 and the cellphone number 079-886-5574.","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/novanews.co.za\/vistanews\/news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":51124,"url":"https:\/\/novanews.co.za\/vistanews\/report-suspicious-activities-or-products-encountered-in-spaza-shopster-in-spaza-shops-20231103\/","url_meta":{"origin":51251,"position":3},"title":"Report suspicious activities or products encountered in spaza shopster in spaza shops.","author":"Vista","date":"3 November 2023","format":false,"excerpt":"The Lejweleputswa District Municipality\u2019s health department encourages community members to report suspicious activities or products they encounter in spaza shops.","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/novanews.co.za\/vistanews\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/511110abfef24588ace359f46d4c3293.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/511110abfef24588ace359f46d4c3293.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/03\/511110abfef24588ace359f46d4c3293.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":263285,"url":"https:\/\/novanews.co.za\/vistanews\/inaction-disgraceful\/","url_meta":{"origin":51251,"position":4},"title":"Inaction disgraceful","author":"Marti Will","date":"29 May 2025","format":false,"excerpt":"An urgent intervention is needed to address the worsening road infrastructure collapse in Hennenman, Phomolong, and Whites of Matjhabeng's ward 3. Maxie Badenhorst, ward councillor, says despite years of formal submissions, complaints, and photographic evidence from the DA, the municipality has failed to act. Dr van der Bijl Road, a\u2026","rel":"","context":"In &quot;Community&quot;","block_context":{"text":"Community","link":"https:\/\/novanews.co.za\/vistanews\/community\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/05\/HENNENMANMAXIE_76393.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/05\/HENNENMANMAXIE_76393.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/05\/HENNENMANMAXIE_76393.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/05\/HENNENMANMAXIE_76393.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/novanews.co.za\/vistanews\/wp-content\/uploads\/2025\/05\/HENNENMANMAXIE_76393.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":50802,"url":"https:\/\/novanews.co.za\/vistanews\/consumables-regulated-by-buyers-20231123-3\/","url_meta":{"origin":51251,"position":5},"title":"Consumables regulated by buyers","author":"Vista","date":"23 November 2023","format":false,"excerpt":"The Lejweleputswa District Municipality\u2019s health department encourages community members to report suspicious activities or products they encounter in spaza shops.","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/novanews.co.za\/vistanews\/news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Vista","distributor_original_site_url":"https:\/\/novanews.co.za\/vistanews","push-errors":false,"_links":{"self":[{"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/posts\/51251","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/comments?post=51251"}],"version-history":[{"count":0,"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/posts\/51251\/revisions"}],"wp:attachment":[{"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/media?parent=51251"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/categories?post=51251"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/tags?post=51251"},{"taxonomy":"newspack_spnsrs_tax","embeddable":true,"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/newspack_spnsrs_tax?post=51251"},{"taxonomy":"publication","embeddable":true,"href":"https:\/\/novanews.co.za\/vistanews\/wp-json\/wp\/v2\/publication?post=51251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}