{"id":50959,"date":"2023-05-29T14:36:36","date_gmt":"2023-05-29T12:36:36","guid":{"rendered":"https:\/\/novanews.co.za\/tygerburger\/correction-and-apology-communicare-cares-for-tenants-20230529\/"},"modified":"2025-03-19T21:55:55","modified_gmt":"2025-03-19T19:55:55","slug":"correction-and-apology-communicare-cares-for-tenants-20230529","status":"publish","type":"post","link":"https:\/\/novanews.co.za\/tygerburger\/correction-and-apology-communicare-cares-for-tenants-20230529\/","title":{"rendered":"Correction and apology: \u2018Communicare cares for tenants\u2019"},"content":{"rendered":"\n<p>In the article <a href=\"https:\/\/www.netwerk24.com\/netwerk24\/za\/tygerburger\/nuus\/bejaarde-voel-onveilig-in-communicare-eenhede-20230215\">\u201cBejaarde \u2018voel onveilig\u2019 <\/a>in Communicare-eenhede\u201d <a href=\"https:\/\/epublikasies.netwerk24.com\/html5\/reader\/production\/default.aspx?pubname=&amp;edid=b29c6484-5ebf-44c6-9d5c-93b6f08ac3db\">published in <\/a><em><a href=\"https:\/\/epublikasies.netwerk24.com\/html5\/reader\/production\/default.aspx?pubname=&amp;edid=b29c6484-5ebf-44c6-9d5c-93b6f08ac3db\">TygerBurger<\/a><\/em><a href=\"https:\/\/epublikasies.netwerk24.com\/html5\/reader\/production\/default.aspx?pubname=&amp;edid=b29c6484-5ebf-44c6-9d5c-93b6f08ac3db\"> on 15 February<\/a>, comment was obtained from Communicare and published as part of the article.&nbsp;<\/p>\n\n\n\n<p>While <em>TygerBurger<\/em> included the street and unit from where the complaints originated in its enquiry to Communicare, the questions posed to Communicare, however, only related to maintenance, security, and rent-related issues \u2013 especially among its elderly residents \u2013 in general and did not include the specific complaints by resident Lucy Onkers that was mentioned in the article.<\/p>\n\n\n\n<p>The following specific claims made by Onkers was not included in the enquiry:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>That Communicare does not reach out to her for maintenance in any way;<\/li>\n\n\n\n<li>Communicare indicated someone would come to look at the place, but (at time of print) no one had been there yet;\u00a0<\/li>\n\n\n\n<li>the toilets next door to Onkers overflowed and damaged her floors; and<\/li>\n\n\n\n<li>Communicare did not respond when armed people walked through the neighbourhood.<\/li>\n<\/ul>\n\n\n\n<p><em>TygerBurger<\/em> apologises for this oversight and any inconvenience it may have caused, hereby giving Communicare its right to reply on these specific claims.<\/p>\n\n\n\n<p>\u2018Communicare cares for tenants\u2019&nbsp;Makhosi Kubheka, COO at Communicare, responds as follows:<\/p>\n\n\n\n<p>\u201cCommunicare regrets the delayed response to the article <a href=\"https:\/\/www.netwerk24.com\/netwerk24\/za\/tygerburger\/nuus\/bejaarde-voel-onveilig-in-communicare-eenhede-20230215\">\u2018Bejaarde \u2018voel onveilig\u2019<\/a>&nbsp;in Communicare-eenhede\u2019 by Jo Sekepane, published in <em>Tygerburger <\/em>on 17 February. <\/p>\n\n\n\n<p>\u201cCommunicare aims to address the inaccuracies and negative sentiments expressed in the article that has brought its reputation into question.<\/p>\n\n\n\n<p>\u201cAs a non-profit social enterprise, Communicare is dedicated to providing both affordable and social housing. The social housing rentals can be very low, some at R650 per month. <\/p>\n\n\n\n<p>\u201cThis is made possible through a cross-subsidising model.&nbsp;<\/p>\n\n\n\n<p>\u201cContrary to the perception created by the article, Communicare does care for elderly tenants. <\/p>\n\n\n\n<p>\u201cHowever, accommodating tenants who retire on state pensions and who have specialised needs at deeply subsidised rentals presents significant challenges for an organisation with limited social welfare capacity. <\/p>\n\n\n\n<p>\u201cCommunicare can only accommodate seniors under 65 who can live independently. <\/p>\n\n\n\n<p>\u201cWhile Communicare tries hard to make tenants comfortable, it is not licensed to provide care for the elderly, a misconception fuelled by the article. <\/p>\n\n\n\n<p>\u201cAll complexes have 24-hour on-site security. <\/p>\n\n\n\n<p>\u201cProviding security for individual houses is not feasible with subsidised rentals.<\/p>\n\n\n\n<p>\u201cAdditional security is employed when needed, particularly during building hijackings,\u201d Kubheka says.<\/p>\n\n\n\n<p>Regarding Onkers\u2019 concerns, Communicare says it is important to clarify the facts below:<\/p>\n\n\n\n<p>\u2022 A building hijacking occurred in a vacant property adjacent to Onkers. Communicare does not have the authority to evict building hijackers or disconnect their electricity. Acquiring an eviction order is done through the courts, often over many years. The sheriff of the court then actions the eviction.<\/p>\n\n\n\n<p>\u2022 In the last six years, Onkers lodged 12 cases, of which 10 were successfully resolved, and two are being attended to.&nbsp;\u2022 Communicare cannot provide immediate security as expected by Onkers when \u201carmed men walk through the neighbourhood\u201d. Tenants are advised to contact the police, their neighbourhood watch or community policing forum.<\/p>\n\n\n\n<p>\u2022 Onkers was offered alternative accommodation in a security complex. However, she declined the offer.<\/p>\n\n\n\n<div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In the article \u201cBejaarde \u2018voel onveilig\u2019 in Communicare-eenhede\u201d published in TygerBurger on 15 February, comment was obtained from Communicare and published as part of the 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