{"id":304320,"date":"2026-01-29T15:11:26","date_gmt":"2026-01-29T13:11:26","guid":{"rendered":"https:\/\/novanews.co.za\/tygerburger\/?p=304320"},"modified":"2026-01-30T10:51:21","modified_gmt":"2026-01-30T08:51:21","slug":"cape-towns-epic-system-records-more-than-28-million-incidents-and-activities-in-last-decade","status":"publish","type":"post","link":"https:\/\/novanews.co.za\/tygerburger\/cape-towns-epic-system-records-more-than-28-million-incidents-and-activities-in-last-decade\/","title":{"rendered":"Cape Town\u2019s EPIC System records more than 2,8 million incidents and activities in last decade"},"content":{"rendered":"\n

Since 2016, the City of Cape Town\u2019s Emergency Police Incident Control (EPIC) system has handled more than 2,8 million incidents and activities, said JP Smith, Mayco member for Safety and Security.<\/p>\n\n\n\n

The EPIC System was discussed at the City\u2019s Sub-council 7 meeting recently, when the system\u2019s function, its operations and successes to date were relayed to ward councillors.<\/p>\n\n\n\n

EPIC is the City\u2019s central system for managing public safety, Smith pointed out.<\/p>\n\n\n\n

\u201cThink of it as a digital control room that connects emergency calls, officers, vehicles, and cameras into one platform.<\/p>\n\n\n\n

\"An
An EPIC dashboard showing the location of enforcement vehicles along the N2.<\/figcaption><\/figure>\n\n\n\n

\u201cEvery day it helps coordinate around 6 000 staff, members and more than 3 000 vehicles, sending resources to incidents more than 400 000 times a year.\u201d<\/p>\n\n\n\n

When someone reports an emergency EPIC records the incident, finds the nearest available officers or vehicles and sends them to the scene. Command centres can see everything happening live, where vehicles are, which officers are responding and how incidents are progressing.<\/p>\n\n\n\n

EPIC supports serious emergencies like assaults and crashes, but also everyday service requests such as noise complaints or bylaw issues, Smith explained. \u201cIt also manages planned operations like patrols, roadblocks and special events.\u201d<\/p>\n\n\n\n

The system works alongside body cameras, dash cams, drones, number plate recognition and CCTV. \u201cThis gives operators a clear picture of what is happening on the ground and provides evidence for investigations,\u201d Smith said.<\/p>\n\n\n\n

He explained that behind the scenes EPIC analyses all this information to spot crime patterns and improve future developments. \u201cThis helps the City use its resources smarter and respond faster, making communities safer through technology-driven policing.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Since 2016, Cape Town’s EPIC system has managed over 2.8 million incidents, enhancing public safety through coordinated emergency responses.<\/p>\n","protected":false},"author":20,"featured_media":304322,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_linkdex":"67","_yoast_wpseo_content_score":"90","_yoast_wpseo_inclusive_language_score":"90","_yoast_wpseo_is_cornerstone":"","_yoast_wpseo_canonical":"","_yoast_wpseo_opengraph-title":"","_yoast_wpseo_opengraph-description":"","_yoast_wpseo_opengraph-image":"","_yoast_wpseo_opengraph-image-id":"","_yoast_wpseo_twitter-title":"","_yoast_wpseo_twitter-description":"","_yoast_wpseo_twitter-image":"","_yoast_wpseo_twitter-image-id":"","newspack_ads_suppress_ads":false,"newspack_sponsor_sponsorship_scope":"","newspack_sponsor_native_byline_display":"inherit","newspack_sponsor_native_category_display":"inherit","newspack_sponsor_underwriter_style":"inherit","newspack_sponsor_underwriter_placement":"inherit","_crsspst_to_novanewscoza":false,"_crsspst_to_novanewscozabloemnewsexpress":false,"_crsspst_to_novanewscozacityvision":false,"_crsspst_to_novanewscozadistrictmailhelderberg":false,"_crsspst_to_novanewscozaeikestadnuus":false,"_crsspst_to_novanewscozahermanustimes":false,"_crsspst_to_novanewscozakomani-karoo":false,"_crsspst_to_novanewscozakougaexpress":false,"_crsspst_to_novanewscozamthathaexpress":false,"_crsspst_to_novanewscozanoordkaapbulletin":false,"_crsspst_to_novanewscozapaarlpost":false,"_crsspst_to_novanewscozapeexpress":false,"_crsspst_to_novanewscozapeoplespost":false,"_crsspst_to_novanewscozaswartlandgazette":false,"_crsspst_to_novanewscozaudexpress":false,"_crsspst_to_novanewscozavistanews":false,"_crsspst_to_novanewscozavrystaatkroon":false,"_crsspst_to_novanewscozaweskusnuus":false,"_crsspst_to_novanewscozaweslander":false,"_crsspst_to_novanewscozaworcesterstandard":false,"_EventAllDay":"","_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":"","_EventShowMapLink":"","_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":"","_EventVenueID":"","_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":"","_VenueShowMapLink":"","_application":"","_batch_id":"","_company_name":"","_company_tagline":"","_company_twitter":"","_company_video":"","_company_website":"","_custom_id":"","_EventDuration":"","_EventOrigin":"","_EventTimezoneAbbr":"","_featured":"","_filled":"","_job_expires":"","_job_location":"","_media_credit":"","_media_credit_url":"","_menu_item_menu_item_parent":"","_menu_item_object":"","_menu_item_object_id":"","_menu_item_target":"","_menu_item_type":"","_menu_item_url":"","_menu_item_xfn":"","_navis_media_can_distribute":"","_navis_media_credit_org":"","_OrganizerOrigin":"","_provider":"","_pum_built_in":"","_pum_default_theme":"","_pum_form_conversion_count":"","_remote_id":"","_remote_name":"","_remote_position":"","_report_frequency":"","_report_reference_dates":"","_send_attempts":"","_site_id":"","_sitemap_exclude":"","_sitemap_frequency":"","_sitemap_priority":"","_source_url":"","_subscription_period":"","_subscription_period_interval":"","_subscription_price":"","_tec_slr_enabled":"","_tec_slr_layout":"","_template_type":"","_ticket_end_date":"","_ticket_start_date":"","_tribe_aggregator_allow_multiple_organizers":"","_tribe_aggregator_content_type":"","_tribe_aggregator_file":"","_tribe_aggregator_finalized":"","_tribe_aggregator_hash":"","_tribe_aggregator_import_id":"","_tribe_aggregator_import_name":"","_tribe_aggregator_interactive":"","_tribe_aggregator_origin":"","_tribe_aggregator_post_status":"","_tribe_aggregator_preview":"","_tribe_aggregator_source_name":"","_tribe_aggregator_type":"","_tribe_default_ticket_provider":"","_tribe_hide_attendees_list":"","_tribe_rsvp_for_event":"","_tribe_ticket_capacity":"","_tribe_ticket_header":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":"","_tribe_ticket_version":"","_type":"","_VenueOrigin":"","_wp_attachment_context":"","_wp_attachment_image_alt":"","_wp_font_face_file":"","_wp_old_date":"","_yoast_wpseo_estimated-reading-time-minutes":"2","_yoast_wpseo_focuskeywords":"[{\"keyword\":\"Cape 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