{"id":297647,"date":"2025-12-03T09:15:55","date_gmt":"2025-12-03T07:15:55","guid":{"rendered":"https:\/\/novanews.co.za\/tygerburger\/?p=297647"},"modified":"2025-12-03T09:27:52","modified_gmt":"2025-12-03T07:27:52","slug":"city-warns-residents-about-water-disconnection-scam","status":"publish","type":"post","link":"https:\/\/novanews.co.za\/tygerburger\/city-warns-residents-about-water-disconnection-scam\/","title":{"rendered":"City warns residents about water disconnection scam"},"content":{"rendered":"\n

The City of Cape Town has warned residents to be alert and aware of scammers posing as City water and sanitation staff, soliciting payments from customers to avoid supposed water restrictions and disconnections.<\/p>\n\n\n\n

The City will never request payment via cash send or e-wallet to settle municipal bills, they warned in a statement issued on Tuesday.<\/p>\n\n\n\n

According to the City the scam has been ongoing since last year and involves a scammer contacting a City customer via telephone or WhatsApp, claiming to be from the City’s water and sanitation directorate. They then provide the relevant property details and advise the resident that the water to the property will be disconnected immediately due to the municipal account being in arrears. The customer is then told to pay a reconnection fee via cash send or e-wallet, they say.<\/p>\n\n\n\n

\"Water
The City of Cape Town has issued a warning to residents to be alert of scammers threatening to disconnect the ir water.<\/figcaption><\/figure>\n\n\n\n

The City says it most recently became aware of an incident, which involved a customer whose municipal account was up to date.<\/p>\n\n\n\n

“We urge residents to remain extra vigilant and to verify any suspicious correspondence directly with the City before taking any action. Our concern is especially for customers who may be in arrears on their municipal accounts, as they could be more vulnerable to scams promising to prevent water disconnections or restrictions,” says Zahid Badroodien, Mayco member for water and sanitation.<\/p>\n\n\n\n

ALSO READ<\/strong>: Watch out for electricity scams, the City warns<\/a><\/p>\n\n\n\n

Facts<\/h3>\n\n\n\n