{"id":48108,"date":"2023-11-07T05:30:10","date_gmt":"2023-11-07T03:30:10","guid":{"rendered":"https:\/\/novanews.co.za\/peoplespost\/city-of-cape-towns-pop-up-mobile-office-in-hangberg-puts-spotlight-on-local-service-delivery-20231107\/"},"modified":"2025-03-19T21:43:29","modified_gmt":"2025-03-19T19:43:29","slug":"city-of-cape-towns-pop-up-mobile-office-in-hangberg-puts-spotlight-on-local-service-delivery-20231107","status":"publish","type":"post","link":"https:\/\/novanews.co.za\/peoplespost\/city-of-cape-towns-pop-up-mobile-office-in-hangberg-puts-spotlight-on-local-service-delivery-20231107\/","title":{"rendered":"City of Cape Town&#8217;s pop-up mobile office in Hangberg puts spotlight on local service delivery"},"content":{"rendered":"\n<ul class=\"wp-block-list\">\n<li>The City of Cape Town popped up in remote areas with its mobile office to be of service to locals unable to travel.<\/li>\n\n\n\n<li><em>People\u2019s Post<\/em>\u00a0paid a visit to the City\u2019s mobile office at the Hangberg Library in Bayview Road.<\/li>\n\n\n\n<li>Residents are urged to make use of the City\u2019s mobile office services stationed in their areas.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Every now and then the City of Cape Town pops up in remote areas with its mobile office to be of service to locals unable to travel far to their municipal building as they did in Hangberg and Hout Bay last week. <\/p>\n\n\n\n<p>On Wednesday 1 November, <span><em>People\u2019s Post<\/em><\/span> paid a visit to the City\u2019s mobile office at the Hangberg Library in Bayview Road, which was available to residents. <\/p>\n\n\n\n<p>At this time, the City\u2019s customer relations department\u2019s mobile team said only about two residents had visited within two hours of being stationed there.<\/p>\n\n\n\n<p>\u201cIt\u2019s very quiet,\u201d said one of the team members, \u201cbut the residents who were here raised queries related to a land claim and potholes.\u201d<\/p>\n\n\n\n<p>Despite the mobile office being quiet <span><em>People\u2019s Post<\/em><\/span> set out onto the streets, where roaming residents were approached to learn about local service delivery.<\/p>\n\n\n\n<p>\u201cI\u2019m happy in Hangberg and there\u2019s no other place I\u2019d rather be in,\u201d said a 31-year-old woman in Atlantic Skipper Street, who withheld her name, \u201cthis is where I grew up and where I will stay.<\/p>\n\n\n\n<p>\u201cHowever, I must say where the clinic is stationed now in Victoria Street is very far away. Previously, it was right here at the library. <\/p>\n\n\n\n<p>\u201cNow it\u2019s a long walk to get there and once there you are exposed to the hot sun or cold weather and rain, out in the open while waiting hours in line. And most of us have babies we carry along.\u201d<\/p>\n\n\n\n<p>Her companion, a 54-year-old woman who also wished to withhold her name, added that the City\u2019s mobile office may be stationed too far up to be reached by most residents. <\/p>\n\n\n\n<p>\u201cThey should rather be stationed in the lower areas,\u201d she suggested. <\/p>\n\n\n\n<p>When another group was approached and asked about their experience of service delivery in Hangberg, a mother of three, Aldorichia Arnoldus (27), said outright: \u201cIt\u2019s <span><span id=\"U101672965533bFF\" style=\"font-weight:normal;font-style:normal;\">s**t<\/span><\/span>! The service delivery is poor because of the all-too-frequent electricity and water outages. <\/p>\n\n\n\n<p>\u201cThe turnaround times for power outages are 12-24 hours. The water would go off without notice, come back and disappear again and it happens a lot!\u201d<\/p>\n\n\n\n<p>The same group, too, mentioned that the clinic was too far away and missed the days when it was stationed near the library, adjacent to the mosque.<\/p>\n\n\n\n<p>\u201cNow we have to go to the clinic at the medical centre, which means costly transport, while other services, such as dental, now cost money where we previously accessed such services for free,\u201d Arnoldus said.<\/p>\n\n\n\n<p>Service delivery can be improved in Hangberg as its residents suggest. However, residents are urged to make use of the City\u2019s mobile office services stationed in their areas where their queries can be heard and submitted via appropriate channels to be addressed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Every now and then the City pops up in remote areas with its mobile office to be of service to locals unable to travel far to their municipal building as they did in Hangberg and Hout Bay last 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