{"id":45356,"date":"2024-07-30T14:50:17","date_gmt":"2024-07-30T12:50:17","guid":{"rendered":"https:\/\/novanews.co.za\/peoplespost\/golden-arrow-suspends-driver-for-forcing-child-to-walk-home-alone-20240730\/"},"modified":"2025-03-19T22:45:45","modified_gmt":"2025-03-19T20:45:45","slug":"golden-arrow-suspends-driver-for-forcing-child-to-walk-home-alone-20240730","status":"publish","type":"post","link":"https:\/\/novanews.co.za\/peoplespost\/golden-arrow-suspends-driver-for-forcing-child-to-walk-home-alone-20240730\/","title":{"rendered":"Golden Arrow suspends driver for forcing child to walk home alone"},"content":{"rendered":"\n<ul class=\"wp-block-list\">\n<li><strong>A Golden Arrow bus driver is under disciplinary action after refusing an 11-year-old boy a ride home because he lost his bus ticket, forcing him to walk from Simon\u2019s Town to Khayelitsha. <\/strong><\/li>\n\n\n\n<li><strong>The incident sparked outrage on social media, leading to the company\u2019s confirmation that the driver did not follow the policy of assisting uniformed scholars in such situations. <\/strong><\/li>\n\n\n\n<li><strong>Golden Arrow has since been in touch with the boy\u2019s family and emphasised the importance of registering children\u2019s bus cards and having emergency plans in place.<\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>A Golden Arrow bus driver is facing disciplinary action after a minor was forced to walk home alone from Simon\u2019s Town to Khayelitsha for losing his bus ticket.<\/p>\n\n\n\n<p>Lifalethu Mbasana (11), a Simon\u2019s Town school learner, was refused a bus ride on Monday 22 July.<\/p>\n\n\n\n<div contenteditable=\"false\" data-embed24=\"Blockquote\" data-pos=\"middle\" id=\"embed_15949fdb\">\n<div class=\"text\">\u201cHe was supposed to take a bus from Simon\u2019s Town to Makhaza at 14:30 but was kicked out of the bus because he lost his bus ticket, he is still not home.\u201d<\/div>\n<\/div>\n\n\n\n<p>His two younger siblings raised the alarm when they told their mom shortly after arriving home, sparking a social media plea to find the missing child.<\/p>\n\n\n\n<p>\u201cThis is my son\u2026he is 11 years old doing Grade 6 in Simon\u2019s Town Primary School,\u201d his mother wrote. \u201cHe was supposed to take a bus from Simon\u2019s Town to Makhaza at 14:30 but was kicked out of the bus because he lost his bus ticket, he is still not home.\u201d<\/p>\n\n\n\n<p>Residents reacted angrily on social media, demanding the bus driver be disciplined.<\/p>\n\n\n\n<p>\u201cPlease take this up with the company and they can discipline the driver. This should never be allowed to happen.\u201d<\/p>\n\n\n\n<p>Another resident agreed: \u201cWhich bus service kicks a minor off for goodness sake?\u201d <\/p>\n\n\n\n<p>While a third person commented on how traumatic it must have been for a young child. \u201cWhat a traumatic experience for this young boy. That heartless driver deserves to be fired with immediate effect.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-company-policy\">Company policy<\/h3>\n\n\n\n<p>Commenting on the incident Golden Arrow Bus spokesperson Bronwen Dyke-Beyer said the driver failed to follow company policy. <\/p>\n\n\n\n<p>\u201cGolden Arrow can confirm that company policy is to assist uniformed scholars in situations where they have lost their Gold Cards and that the driver who failed to do so has been suspended,\u201d she said. \u201cWe have undertaken to review all mechanisms related to lost scholar tickets to ensure that protocol is followed in such cases.\u201d<\/p>\n\n\n\n<div contenteditable=\"false\" data-embed24=\"Blockquote\" data-pos=\"middle\" id=\"embed_e1182cd3\">\n<div class=\"text\">\u201cIn circumstances where unaccompanied minors are making use of our services, we ask parents to assist us by ensuring that their children are able to contact them in an emergency situation and that they advise their children on what to do in a situation where they are not able to catch their bus for whatever reason,\u201d <\/div>\n<\/div>\n\n\n\n<p>Dyke-Beyer further added that Golden Arrow has been in touch with the family since the incident occurred. <\/p>\n\n\n\n<p>She encouraged parents to register their children\u2019s Gold Cards so they could be easily traced.<\/p>\n\n\n\n<p>\u201cIn circumstances where unaccompanied minors are making use of our services, we ask parents to assist us by ensuring that their children are able to contact them in an emergency situation and that they advise their children on what to do in a situation where they are not able to catch their bus for whatever reason,\u201d she said.<\/p>\n\n\n\n<p>\u201cAn example of this could be phoning their parents, returning to school, contacting the transport information centre or making their way to a police station.\u201d<\/p>\n\n\n\n<p>Meanwhile, in a statement, Simon\u2019s Town school principal Lucresia Harrison thanked the community, teachers, parents and learners for their concern and quick action when the learner was discovered. \u201cThank you to everyone for your concern, love and care and the quick action and responses last night\u2026we appreciate everyone\u2019s support,\u201d she said.<\/p>\n\n\n\n<p>\u201cThe safety of our learners is of utmost importance and is always a priority.\u201d <\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Golden Arrow bus driver is facing disciplinary action after a minor was forced to walk home alone from Simon\u2019s Town to Khayelitsha for losing his bus 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