Accessing emergency services for deaf and hard-of-hearing people within the City of Cape Town has been made a bit easier with the launch of a new service that gives them direct access to the City\u2019s public emergency communications centre (PECC), via a feature on the City\u2019s App.<\/p>\n\n\n\n
The launch, which took place at the Civic Centre on Monday 30 September, was significant as the curtain came down on Deaf Awareness Month commemorated. <\/p>\n\n\n\n
This feature, designed specifically for deaf and hard-of-hearing residents, allows them to request emergency assistance easily without needing a voice call.<\/p>\n\n\n\n
Residents are advised to register their details in advance. In the event of an emergency, they can send a distress signal within a few seconds. The system automatically pinpoints the resident\u2019s location, helping emergency responders reach them quickly. <\/p>\n\n\n\n