I am extremely disappointed with both the service of the Drakenstein Municipality\u2019s customer care as well as their recycling services.<\/p>\n\n\n\n
For the past weeks leading up to and then as well as after Christmas, I have not been receiving a recycling bag.<\/p>\n\n\n\n
On phoning the municipality after Christmas as to enquire about this, I was transferred to a lady who simply said: We do deliver them!<\/p>\n\n\n\n
The more I tried to explain that in the past my recycling bag was always thrown over my garden wall, the more she said: We do deliver them. And not in a friendly tone at all.<\/p>\n\n\n\n
Then, soon after the new year, I was fortunate enough to see the municipal worker who was dealing out the recycling bags in my neighbourhood. Before he reached my house he turned around and was leaving. When I asked him why am I not getting a bag, he simply answered: I leave it in your neighbours yard! <\/p>\n\n\n\n
This is completely confusing and irritating, as I am an avid recycler.<\/p>\n\n\n\n
This is definitely not service with excellence, as the municipality likes to advertise itself.<\/p>\n\n\n\n
<\/p>\n","protected":false},"excerpt":{"rendered":" I am extremely disappointed with both the service of the Drakenstein Municipality\u2019s customer care as well as their recycling 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