Mense kan nou \u2019n afspraak by 163 kantore van die departement van binnelandse sake maak om wagtye te verkort wanneer hulle fisiek om \u2019n identiteitsdokument of paspoort aansoek doen.<\/p>\n\n\n\n
Senior amptenare van die departement het verlede week in \u2019n voorlegging oor \u201cdie oorlog teen lang rye\u201d aan LP\u2019s ges\u00ea die aanlyn afspraakstelsel sal gou by sy gemoderniseerde kantore beskikbaar wees.<\/p>\n\n\n\n
Thulani Mavuso, adjunk-direkteur-generaal van institusionele beplanning en ondersteuning, s\u00ea meer as 200 000 kli\u00ebnte\u00ad het die afspraakstelsel sedert 1 Junie gebruik en die terugvoering op sosiale media is baie positief.<\/p>\n\n\n\n
\u201cKantore soos Centurion en Randburg kry 95 afsprake per dag, so dit beteken ons kom \u00earens.\u201d<\/p>\n\n\n\n
Mavuso het in die sitting van die parlement\u00eare portefeuljekomitee oor binnelandse sake ges\u00ea die departement werk ook aan \u2019n afspraakstelsel vir die afhaal van dokumente. <\/p>\n\n\n\n
Mense mag soos in die verlede ook net opdaag. Wat die planne betref om die departement se dienste op groot skaal na takke van banke uit te brei, gaan dit nie so goed nie. Die departement s\u00ea in sy voorlegging sedert 2016 is die dienste as deel van \u2019n aanvoorprojek by 27 takke beskikbaar en dit is nou tot Maart 2023 verleng. <\/p>\n\n\n\n
Een rede waarom uitbreiding sloer, is glo omdat banke vrees hul reputasie kan skade aangedoen word omdat die rekenaarstelsel van die departement soms vir lang tye nie werk nie.<\/p>\n\n\n\n
In die sitting is juis ook op die rekenaarstelsel gefokus. Die departement en die staat se inligtingstegnologie-agentskap (Sita) het \u2019n gesamentlike voorlegging gedoen oor planne om die probleme daarmee op te los. Volgens hulle word kroniese onderbrekings weens beurtkrag ondervind, sowel as \u2019n gebrek aan kragopwekkers by kantore, beperkte bandwydte, vandalisme en Sita se netwerk wat verouderde infrastruktuur soos koperverbindings gebruik.<\/p>\n\n\n\n
Sita het nou R159 miljoen van \u2019n beoogde R400 miljoen oor \u2019n tydperk van vyf jaar bestee om sy kern\u00adnetwerk op te knap en wil ook \u2019n nuwe\u00ad diensverskaffer aanstel om onderbrekings in die stelsel te beperk. Die departement beplan ook om kragopwekkers aan kantore te gee wat \u2019n diensverskaffer is en het 25 beheersentrums in werking gestel om onderbrekings te voorkom.<\/p>\n\n\n\n
Ander planne om wagtye te verkort vorder ook. Volgens die departement is honderde nuwe werkers weens personeeltekorte aangestel. Die departement het meer as 100 reisende eenhede wat in die 2021-\u201922-boekjaar oor die 120 000 ID-aansoeke verwerk het.<\/p>\n\n\n\n
Om \u2019n aanlyn afspraak te maak, besoek die webtuiste www.dha.gov.za en kliek op die BABS-ikoon, wat soos \u2019n kalender lyk.<\/p>\n","protected":false},"excerpt":{"rendered":"
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