The Kouga Local Municipality is calling on residents and stakeholders to share their experiences and help shape the future of service delivery by participating in the 2024\/2025 Customer Satisfaction Survey.<\/p>\n\n\n\n
According to a media release, the survey is now open and will remain available until May 3, 2025.\n<\/p>\n\n\n\n
With the financial year ending on June 30, this survey provides an essential platform for the community to evaluate municipal services and suggest areas for improvement. \n<\/p>\n\n\n\n
The focus is on core service delivery areas, including water, electricity, refuse removal, sanitation and roads.\n<\/p>\n\n\n\n
Kouga Executive Mayor, Hattingh Bornman, emphasised the importance of community input in strengthening service delivery.\n<\/p>\n\n\n\n
“Our residents are at the heart of everything we do, and their feedback is invaluable in helping us identify what is working well and where we need to improve. This survey is an opportunity for every resident and stakeholder to actively contribute to the future of Kouga. I encourage everyone to take part and make their voices heard,” said Bornman.\n<\/p>\n\n\n\n
This initiative does not replace community meetings but rather enhances public participation and accountability in municipal governance.\n<\/p>\n\n\n\n
How to participate<\/strong><\/p>\n\n\n\n The survey is available online at https:\/\/arcg.is\/TP5PW.\n<\/p>\n\n\n\n Residents are encouraged to complete the survey before May 3 and play a role in shaping a more responsive and effective municipality.<\/p>\n","protected":false},"excerpt":{"rendered":" Participate in the community satisfaction survey to help improve services in the Kouga Local Municipality. 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