KOUGA Municipality is strengthening its frontline to improve its responsiveness to residents.<\/p>\n
Eleven ward assistants, stationed at ward councillor\u2019s offices in their respective wards, recently completed a five-day training course.<\/p>\n
\u201cWard assistants are the first point of contact for many residents with queries, complaints or requests,\u201d said Kouga Corporate Services Portfolio Councillor Bryan Dhludhlu.<\/p>\n
\u201cThe training was aimed at ensuring that they understand the important role they play and how they can go about assisting residents who ask for help at ward councillor\u2019s offices.\u201d<\/p>\n
He said that all but three of the wards, wards 4, 7 and 8, currently had ward assistants.<\/p>\n
\u201cIt\u2019s not always possible for residents to travel to the municipal offices for assistance. Ward offices have, therefore, been established, so as to bring the municipality closer to the people.<\/p>\n
\u201cWard assistants are critical for this system to work. I would like to thank them for the good work they have been doing,\u201d he said.<\/p>\n","protected":false},"excerpt":{"rendered":"
KOUGA Municipality is strengthening its frontline to improve its responsiveness to 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