{"id":49753,"date":"2022-01-13T10:58:57","date_gmt":"2022-01-13T08:58:57","guid":{"rendered":"https:\/\/novanews.co.za\/kougaexpress\/register-to-receive-your-municipal-account-via-email-20220112-2\/"},"modified":"2022-01-13T10:58:57","modified_gmt":"2022-01-13T08:58:57","slug":"register-to-receive-your-municipal-account-via-email-20220112-2","status":"publish","type":"post","link":"https:\/\/novanews.co.za\/kougaexpress\/register-to-receive-your-municipal-account-via-email-20220112-2\/","title":{"rendered":"Register to receive your municipal account via email"},"content":{"rendered":"<p>Residents are encouraged to register for Kouga Municipality\u2019s online service to receive their municipal accounts via email.<\/p>\n<p>They can, furthermore, view their accounts online through the \u201cRatepayers Info System\u201d on the municipal website.<\/p>\n<p>\u201cThe online service was introduced to enhance support to residents and ratepayers. Once registered, residents can access their municipal account no matter where they are, if they have access to email or our website,\u201d said Kouga Finance Portfolio Councillor, Willem Gertenbach.<\/p>\n<p>The registration process is as follows:<\/p>\n<ul>\n<li><span><\/span>Go to the municipal website at <span>www.kouga.gov.za<\/span>.<\/li>\n<li>Click on the \u201cRatepayers Info System\u201d link on the home page.<\/li>\n<li>Click on the \u201cRegister Here\u201d option.<\/li>\n<li>Complete the info as requested. This will include a username, password, the account holder\u2019s name, surname and ID number, the postal and physical addresses, at least one contact phone number and email address.<\/li>\n<li>Once you have completed this section, your log-in name and password will be forwarded to the email address used during registration. You can use the link in the email to confirm registration and log-in to the Ratepayers Info System.<\/li>\n<\/ul>\n<p>Once logged in, residents can link their existing Kouga municipal account\/s to their user profile by clicking on the \u201cclick here to link an account to your user ID\u201d icon.<\/p>\n<p>Residents must then fill in their account number and access key supplied by the municipality\u2019s Income Department at Jeffreys Bay. <\/p>\n<p>The income department can be contacted at 042 200 2138 (Patrick Sacks) or 042 200 2135 (Trevor Golding).<\/p>\n<p>A different access key is required for each account.<\/p>\n<p>\u201cOnce this process has been completed, residents can view their account balances, meter readings and property information, as well as service and tariff information, online under the \u201cMy Accounts\u201d section,\u201d said Gertenbach.<\/p>\n<h6><span><strong>&#8211; ISSUED BY: KOUGA\u00a0<\/strong><\/span><strong>LOCAL MUNICIPALITY<\/strong><\/h6>\n","protected":false},"excerpt":{"rendered":"<p>Residents are encouraged to register for Kouga Municipality\u2019s online service to receive their municipal accounts via 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