Hermanus Toyota\u2019s parts department recently received international accreditation from the Toyota Motor Corporation \u2013 The Dealer Parts Operation Kaizen (DPOK). <\/p>\n\n\n\n
DPOK is about having a Kaizen (continuous improvement) mindset in improving dealer operations in terms of safety, quality and efficiency to create smiles for our GUESTS (customers).<\/p>\n\n\n\n
DPOK is a process that means the following to a Toyota dealer\u2019s parts department:.<\/span> An internationally recognised process;.<\/span> one standard for all Toyota dealers worldwide;.<\/span> the right part at the right time at the best price at all times.<\/p>\n\n\n\n Hermanus Toyota is one of 50 dealers in the South African dealer network, and the ninth in the Western Cape region to receive this accreditation. Toyota SA Motors (Pty) Ltd has 209 franchised dealers in SA and the BLNS countries.<\/p>\n\n\n\n Charles Malan, Parts Manager, can be contacted on 028 312 1177 from Mondays to Fridays from 07:30 to 17:00, and on Saturdays from 09:00 to 12:00. The after-hours contact numbers are 082 889 3196 or 076 572 8998.<\/p>\n","protected":false},"excerpt":{"rendered":" Hermanus Toyota\u2019s parts department recently received international accreditation from the Toyota Motor Corporation \u2013 The Dealer Parts Operation Kaizen 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