{"id":296437,"date":"2026-04-09T13:59:44","date_gmt":"2026-04-09T11:59:44","guid":{"rendered":"https:\/\/novanews.co.za\/eikestadnuus\/?p=296437"},"modified":"2026-04-09T13:59:46","modified_gmt":"2026-04-09T11:59:46","slug":"roads4u-app-gives-power-to-the-people","status":"publish","type":"post","link":"https:\/\/novanews.co.za\/eikestadnuus\/roads4u-app-gives-power-to-the-people\/","title":{"rendered":"Roads4U app gives power to the people"},"content":{"rendered":"\n

The provincial Department of Infrastructure <\/a>(DOI) has officially launched its Roads4U<\/a> mobile app, designed to put road maintenance reporting directly into the hands of the public.<\/p>\n\n\n\n

Available on both Google Play for Android devices and the Apple iStore, the app allows residents to report various infrastructure defects such as road surface damage, faulty traffic signals, and faded signage. The initiative aims to enhance the province’s road network by leveraging real-time data and citizen collaboration.\n<\/p>\n\n\n\n

Future updates will include a broadcast feature that provides all app users with real-time notifications on road closures and other important events.\n<\/p>\n\n\n\n

“A key citizen-focused feature of Roads4U is its ability to automatically identify and send your report to the correct road authority. For example, if you log a defect on a road managed by the City of Cape Town or Sanral, the platform identifies the responsible authority and forwards it at scheduled intervals. The app informs you which authority received your report and how to contact them,” explained Jandr\u00e9 Bakker, DOI director for Operational Support.\n<\/p>\n\n\n\n

\"\"
Provincial minister of Infrastructure Tertuis Simmers at the launch of the Roads4U mobile app.<\/figcaption><\/figure>\n\n\n\n

Key features of Roads4U include:\n<\/p>\n\n\n\n

\u2022 Intuitive reporting: The app automatically pins the exact GPS location of a reported defect to ensure accuracy.\n<\/p>\n\n\n\n

\u2022 Multimedia support: Users can upload photos and add detailed descriptions to assist repair teams. \n<\/p>\n\n\n\n

\u2022 Transparency: Citizens will receive status updates from the technical teams on their reports.\n<\/p>\n\n\n\n

Each report is assigned an unique reference number, allowing citizens to track the progress of their report, if they don’t receive feedback through the app in time.\n<\/p>\n\n\n\n

Tertius Simmers, provincial Minister of Infrastructure, highlighted the strategic importance of the tool.\n<\/p>\n\n\n\n

“For years, our engineers have used multiple internal processes to coordinate road-related work. Roads4U simplifies these workflows by directing the public to the correct official or authority, reducing unnecessary steps and delays. This modern approach strengthens collaboration and helps us maintain the best provincial road network in South Africa while ensuring our service delivery remains agile and responsive,” he said.\n<\/p>\n\n\n\n

The DOI has committed to prioritising safety-related issues. In instances where an issue cannot be addressed immediately, officials will provide a transparent explanation to the reporter. \n<\/p>\n\n\n\n

The DOI encourages all road users to download Roads4U today to help keep the Western Cape moving.\n<\/p>\n","protected":false},"excerpt":{"rendered":"

The provincial Department of Infrastructure (DOI) has launched its Roads4U mobile app, designed for reporting road 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