{"id":47067,"date":"2024-06-26T08:45:30","date_gmt":"2024-06-26T06:45:30","guid":{"rendered":"https:\/\/novanews.co.za\/districtmailhelderberg\/pti-well-received-but-issues-remain-20240626-3\/"},"modified":"2025-03-21T10:43:16","modified_gmt":"2025-03-21T08:43:16","slug":"pti-well-received-but-issues-remain-20240626-3","status":"publish","type":"post","link":"https:\/\/novanews.co.za\/districtmailhelderberg\/pti-well-received-but-issues-remain-20240626-3\/","title":{"rendered":"PTI well received, but issues remain"},"content":{"rendered":"\n

Following the launch of the newly-constructed Somerset West Public Transport Interchange (PTI), some residents claim there are still disruptions and nuisances that are yet to be dealt with by the City of Cape Town.<\/p>\n\n\n\n

The R65-million facility, which was officially opened on two sites adjacent to the Vineyard Shopping Centre in the Somerset West CBD early this month, took more than two years to construct (\u201cSomerset West PTI officially opened\u201d, DistrictMail & Helderberg Gazette<\/em>, 12 June). <\/p>\n\n\n\n

An estimated 1 000 commuters and about 300 minibus taxis will use the new PTI that will serve 12 destinations. The Golden Arrow Bus Service will also operate from the facility.<\/p>\n\n\n\n

Before and during construction, the ire was raised as commuters and those residing in surrounding neighbourhoods endured several inconveniences.<\/p>\n\n\n\n

The recent complaints includes frustrations of some taxi drivers, who allege the facility is not ideal. These include constricted space with an estimated 100 taxis without a holding area, high roofs not protecting commuters on rainy days, and claims that many commuters are still catching taxis from the side of the road, instead of using the PTI as initially intended. <\/p>\n\n\n\n

According to the City it will review the efficiency of the PTI in six months once it is fully functional and all the agreements with operators are in place. It is also investigating additional holding spaces. <\/p>\n\n\n\n

Residents of Lourens, Church, Reits and Fagan streets penned a letter to the City, stating that when they first read about the R65 million taxi rank opening, they breathed a sigh of relief as they had hoped it would bring positive change to the area.<\/p>\n\n\n\n

Pre-existing problems continue<\/h1>\n\n\n\n

The letter states that for more than two years the residents hoped that no taxis will block the intersection of Reitz and Lourens streets, but this apparently continues to cause many an argument and frustration. Furthermore, deafening music continues to play, in some instances cracking house windows, and Lourens Street is still being used as a holding area for minibus taxis.<\/p>\n\n\n\n

There are also complaints of littering, public indecency, intimidation and a lack of safety for pedestrians crossing the mentioned streets. \u201cAll we hoped for was that the peace and quiet in this area will be restored as before the PTI was built on our doorstep,\u201d the letter reads. <\/p>\n\n\n\n

\u201cOur complaints to law enforcement authorities brought us no closer to a solution.\u201d<\/p>\n\n\n\n

According to Rob Quintas, Mayoral Committee member for Urban Mobility, the City only received a complaint days before it received DistrictMail & Helderberg Gazette\u2019s <\/em>media enquiry. The complaint centred on some minibus taxi drivers apparently not using the new facility, instead choosing to still operate on the periphery of the facility. <\/p>\n\n\n\n

\u201cWe have escalated this to the Transport Enforcement Unit (TEU) who will take the necessary enforcement steps to prevent this,\u201d Quintas assured.<\/p>\n\n\n\n

Kevin Jacobs, spokesperson for the City\u2019s Traffic Service, confirmed officers will patrol the area this week to address the expressed concerns. <\/p>\n\n\n\n

\u201cThe traffic-related challenges at the PTI will be addressed by the Traffic Service\u2019s operational deployment plan,\u201d said Jacobs. <\/p>\n\n\n\n

Responding to the complaints by some taxi drivers that the facility could have been better planned, Quintas insisted that the new PTI meets all requirements to be user-friendly to both commuters and public transport operators.<\/p>\n\n\n\n

\u201cThe PTI was built to specification of the contract which is now complete. There are no outstanding elements left on this project,\u201d he said<\/p>\n\n\n\n

Shortage of space<\/h1>\n\n\n\n

Arthur Rhodes, secretary of the Somerset West District Taxi Association, said both advantages and disadvantages to the new PTI.<\/p>\n\n\n\n

\u201cThe roofs are too high, and it doesn\u2019t seem as if it will be effective on rainy days. Also, some space is very tight, but overall there\u2019s been very positive feedback from commuters; they look happy with the new facility,\u201d he said.<\/p>\n\n\n\n

Rhodes added there is definitely a shortage of space for all the different taxi associations to comfortably use the PTI as a holding facility.<\/p>\n\n\n\n

\u201cI would say there\u2019s maybe about 100 taxis that have no holding area, as the new PTI accommodates roughly 300 out of the 400 taxis that need to use the facility,\u201d he explained.<\/p>\n\n\n\n

Residents have also complained that bus drivers are still using St James Street as a holding space.<\/p>\n\n\n\n

However, Quintas said holding and loading spaces are provided for Golden Arrow Bus Services at the PTI, adding the bus company will have to review its operational plan to be in-line with the available space at the facility. <\/p>\n\n\n\n

\u201cAdditional holding spaces are being investigated,\u201d said Quintas.<\/p>\n","protected":false},"excerpt":{"rendered":"

Following the launch of the newly-constructed Somerset West Public Transport Interchange (PTI), some residents claim there are still disruptions and nuisances that are yet to be dealt with by the City of Cape 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well received, but issues remain | DistrictMail & Helderberg Gazette<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/novanews.co.za\/districtmailhelderberg\/pti-well-received-but-issues-remain-20240626-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PTI well received, but issues remain\" \/>\n<meta property=\"og:description\" content=\"Following the launch of the newly-constructed Somerset West Public Transport Interchange (PTI), some residents claim there are still disruptions and nuisances that are yet to be dealt with by the City of Cape Town.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/novanews.co.za\/districtmailhelderberg\/pti-well-received-but-issues-remain-20240626-3\/\" \/>\n<meta property=\"og:site_name\" content=\"DistrictMail & Helderberg 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